Workplace Experience Coordinator
4 weeks ago
About AlphaSights
We are a global company seeking a highly organized and enthusiastic Workplace Experience Coordinator to help us run our office efficiently in central London. The successful candidate will be proactive, detail-oriented, and passionate about creating a seamless workplace experience.
Key Responsibilities
- Manage the front of house and reception desk during core business hours.
- Provide exceptional hospitality service and professionalism to all stakeholders, employees, and visitors.
- Coordinate incoming calls, manage inbound and outbound mail, and handle packages.
- Procure office supplies, make payments, and ensure items are received.
- Manage inventory of office supplies and kitchen consumables, ensuring accurate par levels for weekly ordering.
- Assist with the setup, breakdown, and clean-up of company parties and events.
- Conduct routine facilities inspections and remedying deficiencies as appropriate.
- Oversee cleaning and maintenance contractors and proactively log jobs for completion.
- Ensure overall office tidiness and organization to maintain a welcoming environment.
- Arrange catering for in-office events and oversee all catering, including coffee machine maintenance and F&B supplies.
- Coordinate in-house and off-site activities, office-wide socials, and celebrations.
What You'll Get
- Years 0-1: Following a training program, you'll begin your journey as a Workplace Experience Coordinator, focused on front desk responsibility, office coordination, and event management.
- Years 2-4: Those who master the Coordinator role will have the opportunity to become a Workplace Experience Associate, leading regional projects and developing your skill set.
- Years 4+: As a Senior Associate & Manager, you'll lead on regional and global projects and develop your People Management skills.
Requirements
- 0-1 years of experience in administration, office management, hospitality, or facilities coordination.
- Proactive, forward-thinking, and detail-oriented approach with excellent problem-solving skills.
- Ability to handle multiple tasks simultaneously, think on your feet, and remain calm under pressure.
- Strong interpersonal and communication skills, with the ability to build positive working relationships.
- Demonstrated ability to manage ambiguity, handle various stakeholders, and prioritize tasks.
- Able to thrive in high-pressure environments.
- Excellent written and verbal communication.
- Fluency in English is essential.
Compensation and Benefits
- £31,000 per annum.
- 4% matched pension contribution on qualified earnings.
- Comprehensive private health insurance coverage and dental insurance.
- 25 vacation days, 8 bank holidays, and business closure over the Christmas break.
- State-of-the-art office with amenities in the City of London.
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