Reception Manager

4 weeks ago


Central London, United Kingdom The Delaunay Full time

At The Delaunay, inspired by the elegant cafés of Central Europe, we are seeking a dedicated Reception Supervisor to join our team.

Why consider a role with us:

  • Receive tailored training and mentorship programs that foster personal growth and career advancement.
  • Enjoy attractive bonuses through our referral program and other incentive initiatives.
  • Benefit from discounts on gym memberships, retail purchases, and travel.
  • Participate in industry supplier trips and gain access to exclusive masterclasses and workshops.
  • Take advantage of enhanced maternity and paternity leave policies.
  • Enjoy discounted dining experiences at our restaurants and Minor Hotels worldwide.
  • Earn an additional day of holiday for each year of service, up to five years.
  • Access mental health counseling and legal and financial advice through our employee assistance program.
  • Receive opportunities for English language lessons.

Key Responsibilities of the Reception Supervisor:

  • Oversee the reception area in our bustling restaurant.
  • Ensure all guests are warmly welcomed and acknowledged upon arrival.
  • Engage with guests and assist them in finding their designated tables.
  • Manage the restaurant's flow, including table turnover times.
  • Supervise the duties of the reception staff.
  • Handle phone inquiries and manage reservations.

What we are looking for:

  • Previous experience as a Reception Supervisor or in a senior receptionist role.
  • A warm and genuine demeanor, with a natural ability to connect with people.
  • Excellent presentation and a strong command of English, both spoken and written.
  • Proactive in responding to the needs of guests and colleagues.
  • Familiarity with Seven Rooms or Open Table is advantageous.
  • Eligibility to live and work in the UK.

Expected earnings start from £16.96 per hour.

At The Wolseley Hospitality Group, we pride ourselves on promoting from within, investing in our team members to cultivate the leaders of tomorrow. Our foundation is built on values that we all uphold with pride.

We strive to create environments where individuals feel a sense of belonging.


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