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Reception Manager

2 months ago

Central London, United Kingdom Hakkasan Mayfair Full time

Are you looking for an opportunity to work in a modern, fine-dining Chinese restaurant in London? If so, look no further Hakkasan Mayfairare on the hunt for a talented Reception Manager to join our team.

It's not just a job; it's a chance to embark on a journey within the hospitality industry as a Reception Manager. Plus, enjoy fantastic benefits, huge growth prospects, and of course, some delicious food

The ideal Reception Manager has:

  • A minimum of 4 year experience in a Reception Manager or similar role and within a fast paced environment;
  • Experience in a luxury venue would be a distinct advantage;
  • Excellent knowledge of Seven Rooms;
  • Passionate about delivering excellent guest experiences with a friendly disposition to smile;
  • Exceptional service standards with attention to detail and experienced in guest profiling and recognition;
  • Leadership and delegation skills including the ability to train and mentor the Reception Team;
  • Impeccable appearance and interpersonal skills with a good command of English is essential;
  • Ability to work under pressure and willingness to work as part of a team;
  • Availability to work full-time and be flexible;
  • Proof of eligibility to work in the United Kingdom
In addition to the usual benefits, such as meals on duty, uniforms, holidays, pension and life assurance, we also offer the following to all of our valued colleagues:
  • 50% staff discount across all of our restaurants (including takeaway)
  • Wellbeing resources such as nutritional seminars and home workouts
  • Access to Maven: Resources and advice platform for your reproductive and family health journey
  • Employee Assistance Programme, featuring confidential support for any of our team members whenever they need it
  • Company-wide seasonal staff parties
  • Celebration events for each venue (including picnics, darts, paintballing and Dragon Boat racing)
  • Gifts for Christmas, Chinese New Year, birthdays and long service milestones
  • Training and development opportunities, such as WSET, development courses, public speaking and more
  • International career opportunities
  • Fun activities to support chosen charities, help the environment and the communities that we live in, and to protect our planet

With over 20 years of industry experience, we consistently set the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. We strive to exceed expectations and continually reinvent the future of hospitality through our owned operations as well as partnership opportunities.


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