Reception Shift Leader

5 months ago

London, United Kingdom Reception Full time

**“The world is yours with Meliá”**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? ??

**_About the role, what will I be doing?_**
- Opera knowledge and has been in a supervisor position before.
- To observe and make certain that all staff on duty are aware of the security, health and safety regulations.
- To be fully aware of all Reception/Cashier’s procedures and manual procedures should the computer crash.
- Supervise and organize all staff on the duty shift affording maximum cover on the desk at all times, making sure that all meal breaks are taken.
- Ensure that all special requests for regular guests, VIP’s and groups are actioned with guidance from the Reception Management team.
- Oversee all room moves with the relevant departments.
- Ensure the hotel’s credit procedure is adhered to at all times, with guidance from the Reception Management team if required.
- Assist the Reception Management team in the implementation of new procedure and co-ordination of training.
- Make certain that all tours are charged correctly and any complimentary rooms
- are adjusted upon arrival.
- Undertake any projects as directed by the Reception Management team.
- Complete any reasonable tasks as requested by any member of the management team.

**_Our Benefits Package Includes:_**
- **Competitive Salary**:

- **Holidays**: 28 days’ holiday including 8 public holidays
- **Contributory pension scheme and Life Assurance**:

- **Discounted dental and health cover with HSF**:

- **Personal Development**: programmes designed to support your career right from the start, with unlimited access to online learning platform
- **High street discounts: with Perks at Work**

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you ?

**At Meliá we are all VIP** ?

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP **People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

If you want to be “**Very Inspiring People**“, follow us on:
**INSTAGRAM - TWITTER - LINKEDIN - INDEED - GLASSDOOR**

INDHOTEL

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