Front of House Manager

6 days ago


Lincoln, Lincolnshire, United Kingdom Lincoln College Full time
Job Description

We are seeking an experienced and passionate Front of House Manager to join our team at The Old Bakery in Lincoln, a renowned restaurant and boutique bed and breakfast establishment.

The ideal candidate will have a genuine passion for food and beverage, excellent communication skills, and the ability to lead and motivate a team to deliver exceptional customer service.

As a Front of House Manager, you will be responsible for maintaining the highest standards of hospitality, ensuring that every guest has a memorable experience, and driving the success of our restaurant.

Key Responsibilities:

  • Lead and manage a team of front-of-house staff to deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and maintain high standards of food and beverage quality
  • Manage inventory, supplies, and resources to ensure efficient operations
  • Collaborate with the kitchen team to ensure seamless service delivery
  • Conduct regular staff training and development sessions to enhance skills and knowledge

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Access to our comprehensive reward and recognition program
  • Flexible working arrangements and work-life balance

Requirements:

  • Proven experience in a front-of-house management role
  • Excellent communication and leadership skills
  • Ability to work under pressure and manage multiple tasks
  • Passion for delivering exceptional customer service
  • Strong problem-solving and analytical skills

Lincoln College is committed to providing a safe and inclusive work environment for all employees. We believe that safeguarding and promoting the welfare of our guests and staff is everyone's responsibility.



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