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Front of House Operations Manager

2 months ago

Lincoln, Lincolnshire, United Kingdom Lincoln College Full time

We are seeking an experienced and passionate Front of House Manager to join the team at Lincoln College, a renowned educational institution with a strong focus on hospitality and customer service.

The ideal candidate will have a genuine ability to connect with guests and staff alike, and will be responsible for maintaining the highest levels of hospitality while leading service on the floor.

Key Responsibilities:

  • Lead and manage the Front of House team to deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business objectives and goals
  • Ensure compliance with health and safety regulations and company policies

Requirements:

  • Proven experience in a similar role, preferably in the education sector
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong leadership and team management skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment