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Customer Service Associate

3 months ago


Lincoln, Lincolnshire, United Kingdom Nando's Full time
Customer Service Associate - Front of House

Hourly Rate: 11.44
This may differ for under 18s

We are seeking enthusiastic Customer Service Associates (known as Nandocas) to enhance our Front of House experience.

The primary responsibility of a Customer Service Associate is to craft memorable moments for our guests, ensuring they leave with a sense of delight and a desire to return.

We provide both full-time and part-time opportunities, and no prior experience is necessary. If you are passionate and eager to learn, we will equip you with the skills needed for success.

Key Responsibilities

  • Create a welcoming atmosphere that makes our guests feel like part of our family.
  • Greet guests warmly and ensure they feel at home.
  • Efficiently process customer orders at the register, addressing their needs with care.
  • Serve high-quality food that meets Nando's exceptional standards, leaving guests impressed.
  • Deliver food and beverages to tables, ensuring customers have everything they require.
  • Adhere to all safety regulations, including fire safety, health standards, food hygiene, and restaurant security protocols.

As a member of our Front of House team, you will enjoy numerous benefits:

  • Complimentary meal during each shift.
  • Flexible working hours.
  • Access to an excellent discount platform.
  • 40% discount on Nando's for you and your friends and family.
  • Opportunities for internal development to advance your career.
  • Participation in regular regional events and celebrations.
  • Incentives for referring friends.

We welcome everyone at Nando's.

Inspired by our Southern African roots, we appreciate the value that diversity brings to our organization. To learn more about our commitment to inclusivity, please explore further.

Important Note: We prioritize health and safety regulations, so applicants must have completed their schooling before applying for a position as a Nando's Team Member. We look forward to your application when the time is right, and you can enjoy complimentary PERi goodness during your shifts.