Customer Experience Associate

2 months ago


Lincoln, Lincolnshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Customer Experience Associate to join our team at beBee Professionals. Key responsibilities include:

  • Providing exceptional customer support via phone, email, and chat.
  • Resolving customer issues efficiently and escalating when necessary.
  • Collaborating with internal teams to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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