Customer Experience Specialist

1 day ago


Lincoln, Lincolnshire, United Kingdom Moss Full time
Your Role

You will be a key member of our team, interacting with customers, providing styling options, and ensuring a seamless shopping experience. Your dedication to excellent customer service will contribute significantly to the store's performance and overall business success.

We are looking for an individual who can effectively communicate with customers, understand their needs, and provide tailored advice on our services. As a Sales Associate, you will be responsible for:

  • Delivering exceptional customer experiences, adhering to our Essential Steps of Service
  • Striving for high productivity, maximizing sales and services goals
  • Providing strong product knowledge across all services: Hire, Custom Made, Retail, Alterations, Ship from Store
  • Identifying opportunities to improve store performance and customer satisfaction
  • Assisting with stockroom and back area housekeeping, receiving deliveries, and maintaining stock control procedures


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