Front of House Operations Manager

7 days ago


Lincoln, Lincolnshire, United Kingdom Lincoln College Full time

We are seeking an experienced and passionate Front of House Manager to join the team at Lincoln College, a renowned educational institution with a strong focus on hospitality and customer service.

The ideal candidate will have a proven track record of delivering exceptional customer experiences, leading high-performing teams, and maintaining the highest standards of quality and safety.

Key Responsibilities:

  • Lead and manage the Front of House team to ensure seamless service delivery and exceptional customer experiences
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase revenue
  • Collaborate with the management team to achieve business objectives and improve operational efficiency
  • Ensure compliance with health and safety regulations, food safety standards, and quality control procedures
  • Monitor and control costs, manage budgets, and optimize resources to achieve business goals

Requirements:

  • Proven experience in a similar role, preferably in the education or hospitality sector
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for hospitality and customer service, we encourage you to apply for this exciting opportunity.



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