Front of House Operations Manager
4 days ago
We are seeking an experienced and passionate Front of House Manager to join the team at Lincoln College, a renowned educational institution with a strong focus on hospitality and customer service.
The ideal candidate will have a genuine ability to connect with guests and staff alike, and will be responsible for maintaining the highest levels of hospitality while leading service on the floor.
Key Responsibilities:
- Lead and manage the Front of House team to deliver exceptional customer service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the management team to achieve business objectives and goals
- Ensure compliance with health and safety regulations and company policies
Requirements:
- Proven experience in a similar role, preferably in the education sector
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong leadership and team management skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
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