Service Advisor
2 days ago
About the Role
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities
- Establish and maintain strong relationships with customers, understanding their needs and preferences
- Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs
- Work closely with the service team to ensure efficient and effective vehicle repairs and maintenance
- Manage customer expectations and communicate effectively to ensure a positive experience
- Contribute to the achievement of sales and customer satisfaction targets
Requirements
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work in a team environment and contribute to a positive and productive team culture
- Strong attention to detail and organizational skills
- Ability to work in a dynamic and ever-changing environment
About Us
Marshall Motor Group is a leading automotive retailer with a reputation for excellence and customer satisfaction. We are committed to providing a positive and supportive work environment for our employees, and we offer a range of benefits and opportunities for career development.
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