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IT Support Specialist
2 months ago
IT Support Technician
Location:
Cheadle Hulme
Salary:
up to £27,000
Allegiance Technology Ltd, a well-established Microsoft Partner with over 20 years of experience, is seeking a skilled IT Support Technician to join their team due to new client wins and expansion. This is an excellent opportunity to work with a close-knit and friendly team environment, undertaking a mix of project and support duties from day one.
You will provide technical support remotely for the business's external clients
Your Key Responsibilities:
• Resolve and escalate tickets in a timely manner
• Participate in large projects, including upgrades, rollouts, and migrations
• Conduct technical research for client solutions
• Log and update IT support issues
• Participate in technical training and personal development sessions
Benefits:
On-site parking
Monthly social events and meals out
Flexible working, Monday to Friday with no on-call
Hybrid working after probation
Friendly team
Paid for Microsoft Certifications
State-of-the-art offices in Cheadle Hulme
As well as a competitive financial package and an encouraging workplace, the company boasts an infrastructure of constantly updated technologies that you will be working with.
Their current technology stack includes some of the below:Azure
Windows Server up to 24
Windows OS
Exchange / Office 365
Hyper-V / VMware
Active Directory
Networking skillsThis role will suit an ambitious IT Engineer looking to take the next step in their career and work with amazing technologies daily.
The learning potential here is incredible, and you will have the support you need amongst the team to move through the ranks speedily and successfully.
Please send through your CV if you think this role looks good for youKey Skills:
IT Support, 1st Line Support, 2nd Line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services Provider
