Senior Information Governance Officer

3 weeks ago

London, Greater London, United Kingdom NHS Blood and Transplant Full time

Senior Records Management and Disclosure Officer

Job Overview

This is a hybrid role based in the UK, with the successful candidate having the flexibility to work from any of our primary locations, as mutually agreed.

Join our Data Security, Privacy, and Records Management Team as we undertake a significant transformation initiative. You will be responsible for spearheading the Records Management Framework and Strategy, playing a crucial role in integrating Privacy and Security by Design throughout the organization. Your efforts will ensure that all records, both physical and digital, are managed in compliance with applicable laws, regulations, and best practices.

In this position, you will lead all aspects of disclosure and legal compliance, gaining in-depth insights into the vital work of NHS Blood and Transplant while supporting those who support us.

Additionally, you will have the chance to contribute to the development and establishment of new processes within the broader Information Governance strategic framework, providing guidance to colleagues and team members on various Data Privacy and Information Governance matters.

Reporting directly to the Head of Data Privacy, you will enhance your experience and growth as a senior team member, collaborating and advising across all NHSBT departments to aid the organization in its mission to save and improve lives.

Key Responsibilities

As the Senior Records Management and Disclosure Officer, you will oversee the handling of all disclosure requests, including Subject Access Requests and Freedom of Information Requests for NHS Blood and Transplant. Your role will involve ensuring that all responses are provided in accordance with relevant legislation while engaging with both internal and external stakeholders. Key responsibilities include:

  • Assisting the Data Security, Privacy, and Records Management Team with the daily execution and adherence to NHSBT's data security and privacy initiatives.
  • Offering expert advice on complex national legislation and NHSBT policies to staff members.
  • Coordinating responses to inquiries and guidance requests from internal personnel and external entities.
  • Supporting the Records Manager in the formulation and implementation of a records management strategy and training program.
  • Leading the team in managing and addressing information requests and complaints.
  • Maintaining information systems related to records management, including incident and breach reporting.
  • Updating and promoting data security, privacy, and records management policies.
  • Assisting in the management of action and improvement plans for the Data Security and Protection Toolkit.
  • Enhancing staff awareness of information governance and data privacy initiatives.

Travel may be required on an ad-hoc basis, which could involve working irregular hours and overnight stays with prior notice.

Candidate Profile

Experience and Knowledge

  • Proven experience in an Information Governance and Data Privacy role, with a strong background in managing complex Information Governance and Data Privacy requests, inquiries, and complaints.
  • Experience in designing and delivering training programs for a diverse range of stakeholders.
  • Proficient in drafting policies, procedures, and materials for team or organizational use.
  • Deep understanding of the potential risks and impacts on the NHS, its donors, customers, and stakeholders resulting from ineffective information governance policies and standards.
  • Experience in triaging Subject Access Requests and/or Freedom of Information Requests.
  • Current knowledge of relevant legislation and best practices within the public sector.
  • Proficient in using information technology, including Microsoft Office applications (Outlook, Word, Excel, Teams, and PowerPoint).

Qualifications and Training

  • Possession of a postgraduate degree in a relevant field or equivalent knowledge and experience at a postgraduate level.
  • Demonstrated commitment to ongoing professional development (CPD).

Please refer to the attached recruitment profile for a summary of the detailed Job Description and Person Specification, outlining the personal attributes required for this role. Candidates will need to demonstrate these attributes throughout the recruitment process.

About NHS Blood and Transplant

At NHS Blood and Transplant, we take pride in the talented individuals who come together daily to enhance our organization. Our clearly defined values focus on providing exceptional care to our donors and their families. We prioritize mutual support and aim to build our expertise to change lives, deliver quality support, and offer fulfilling careers.

This role presents an opportunity to contribute to a unique team within a service that saves lives every day of the year. We offer excellent benefits, including 27 days of holiday (plus bank holidays), a comprehensive induction and training program, and a competitive pension scheme.

We are dedicated to fostering an inclusive workplace and strive to reflect the diverse communities we serve, actively encouraging applications from all sectors of the community.

Our core values - Caring, Expert, and Quality - guide our mission to save and improve more lives than ever.

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