Casework Officer
2 weeks ago
We are seeking a highly organized and detail-oriented Casework Officer to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Licensing Casework team, you will play a crucial role in processing new and variation applications for goods vehicle (HGV) and public passenger vehicles (PSV) operator licenses and bus registrations.
Key Responsibilities- Process new and variation applications for HGV and PSV operator licenses and bus registrations, ensuring all necessary information is received and processed within legislative requirements.
- Accurately record data provided on application forms and manage a caseload with competing deadlines and tasks.
- Provide help and advice to applicants, where required, and act as the first point of contact for customer/operator enquiries.
- Liaise with internal and external departments to ensure customer needs are met and requirements are fully communicated throughout the business.
To be successful in this role, you will be someone who is thorough with their work, has exceptional attention to detail, and a proactive approach to problem-solving. You will also have experience in delivering excellent customer service and be confident in communicating with customers through various channels.
You will thrive in a busy environment, managing a varied workload, and have fantastic administrative and organizational skills to balance and prioritize tasks. Your excellent verbal and written communication skills will enable you to effectively deliver messages to others, ensuring clarity and understanding.
What We OfferWe offer a range of benefits, including:
- An environment with flexible working options, encouraging a great work-life balance.
- Exceptional pension with an employer contribution of an average of 27%.
- Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
- 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
- Latest IT and Tech devices.
- A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
- Excellent learning and development tailored to your role, including paid apprenticeships up to Masters level.
- Wide range of discounts schemes on high street names.
- Employee assistance program for health and wellbeing.
- Cycle to work scheme and Gym membership offers.
If you are a motivated and organized individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].
-
Senior Casework Manager
3 days ago
Leeds, Leeds, United Kingdom Manuelbravo Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our operational arm, responsible for the management, development, and maintenance of our legal advice output.The successful candidate will be responsible for the expansion of our in-house Casework team and external outreach programme, including the potential tendering and...
-
Senior Casework Manager
3 days ago
Leeds, Leeds, United Kingdom Manuelbravo Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our operational arm, responsible for the management, development, and maintenance of our legal advice output.The successful candidate will be responsible for the expansion of our in-house Casework team and external outreach programme, including the potential tendering and...
-
Hearing Centre Casework Manager
3 days ago
Leeds, Leeds, United Kingdom Government Recruitment Service Full time{"title": "Hearing Centre Casework Manager", "content": "About the RoleWe are seeking a skilled and experienced Hearing Centre Casework Manager to join our team at the Driver and Vehicle Standards Agency (DVSA).Key ResponsibilitiesPrepare and manage public inquiry and other hearing cases to be heard by Traffic Commissioners.Ensure that letters calling...
-
Hearing Centre Casework Manager
3 days ago
Leeds, Leeds, United Kingdom Government Recruitment Service Full time{"title": "Hearing Centre Casework Manager", "content": "About the RoleWe are seeking a skilled and experienced Hearing Centre Casework Manager to join our team at the Driver and Vehicle Standards Agency (DVSA).Key ResponsibilitiesPrepare and manage public inquiry and other hearing cases to be heard by Traffic Commissioners.Ensure that letters calling...
-
Licensing Casework Officer
2 weeks ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Casework Officer to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Licensing and Regulation team, you will play a crucial role in processing new and variation applications for goods vehicle and public passenger vehicles operator licenses and bus...
-
Licensing Casework Officer
1 week ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Casework Officer to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Licensing and Regulation team, you will play a crucial role in processing new and variation applications for goods vehicle and public passenger vehicles operator licenses and bus...
-
Hearing Centre Casework Manager
2 weeks ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeJob SummaryWe are seeking a highly skilled and experienced Casework Manager to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Hearing Centre, you will play a critical role in preparing and managing complex public inquiry and hearing cases.Key ResponsibilitiesPrepare and manage public inquiry and hearing cases to be...
-
Hearing Centre Casework Manager
1 week ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeJob SummaryWe are seeking a highly skilled and experienced Casework Manager to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Hearing Centre, you will play a critical role in preparing and managing complex public inquiry and hearing cases.Key ResponsibilitiesPrepare and manage public inquiry and hearing cases to be...
-
Casework Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Casework Officer to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Licensing and Regulation team, you will play a crucial role in processing new and variation applications for goods vehicle and public passenger vehicles operator licenses and bus...
-
Casework Specialist
1 week ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Casework Officer to join our team at the Driver and Vehicle Standards Agency (DVSA). As a key member of our Licensing and Regulation team, you will play a crucial role in processing new and variation applications for goods vehicle and public passenger vehicles operator licenses and bus...
-
Hearing Centre Casework Manager
3 days ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeJob SummaryWe are seeking a highly skilled and experienced individual to join our team as a Hearing Centre Casework Manager. As a key member of our Office of the Traffic Commissioner (OTC), you will play a critical role in preparing and managing complex public inquiry and hearing cases.Key ResponsibilitiesPrepare and manage public inquiry and hearing cases,...
-
Hearing Centre Casework Manager
3 days ago
Leeds, Leeds, United Kingdom Driver and Vehicle Standards Agency Full timeJob SummaryWe are seeking a highly skilled and experienced individual to join our team as a Hearing Centre Casework Manager. As a key member of our Office of the Traffic Commissioner (OTC), you will play a critical role in preparing and managing complex public inquiry and hearing cases.Key ResponsibilitiesPrepare and manage public inquiry and hearing cases,...
-
Public Enquiries and Case Management Officer
4 weeks ago
Leeds, Leeds, United Kingdom Department of Health and Social Care Full timeJob OverviewThe Department of Health and Social Care (DHSC) is dedicated to enhancing the quality of life for individuals, promoting independence and health. Our core values include inclusivity, continuous improvement, challenging the status quo, and agility. We invite candidates who resonate with these values to consider joining our team.We are looking for...
-
Law and Justice Professional
2 weeks ago
Leeds, Leeds, United Kingdom Irwin Mitchell Full timeAbout the RoleWe are seeking a highly motivated and experienced Paralegal to join our Public Law and Human Rights Department in our Sheffield or Leeds office. The successful candidate will work closely with our solicitors to undertake casework and support on a range of public law and human rights cases.Key ResponsibilitiesUndertake casework and support on...
-
Human Resources Consultant
4 weeks ago
Leeds, Leeds, United Kingdom CBRE Local UK Full timePosition Summary:Collaborate with the Senior People Business Partner to facilitate the execution of the People strategy and promote the core values and behaviors of CBRE. Offer counsel, direction, and assistance to enhance the knowledge and skills of line managers regarding People policies, processes, and procedures throughout the employee lifecycle,...
-
Attendance Improvement Officer
3 days ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob Title: Attendance Improvement OfficerLeeds City Council is seeking a highly skilled Attendance Improvement Officer to join our team. As an Attendance Improvement Officer, you will play a crucial role in ensuring that children of compulsory school age, their families, and schools receive and access quality support to achieve maximum attendance in learning...
-
Attendance Improvement Officer
3 days ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob Title: Attendance Improvement OfficerLeeds City Council is seeking a highly skilled Attendance Improvement Officer to join our team. As an Attendance Improvement Officer, you will play a crucial role in ensuring that children of compulsory school age, their families, and schools receive and access quality support to achieve maximum attendance in learning...
-
Education Support Officer
2 weeks ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob DescriptionJob Title: Attendance Improvement OfficerJob Summary:We are seeking a highly skilled and experienced Attendance Improvement Officer to join our team at Leeds City Council. As an Attendance Improvement Officer, you will play a critical role in ensuring that children of compulsory school age, their families, and schools receive and access...
-
Education Support Officer
1 week ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob DescriptionJob Title: Attendance Improvement OfficerJob Summary:We are seeking a highly skilled and experienced Attendance Improvement Officer to join our team at Leeds City Council. As an Attendance Improvement Officer, you will play a critical role in ensuring that children of compulsory school age, their families, and schools receive and access...
-
Educational Engagement Officer
4 weeks ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeJob Title: Attendance Improvement Officer Salary: £34, £36,648.00 Hours: 37 Contract: Permanent Location: Tech North (city-wide) As an Attendance Improvement Officer, you will be part of a dedicated team that collaborates with educational institutions, families, and children to address attendance issues as part of the Children Missing Out On...
