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Educational Engagement Officer

2 months ago

Leeds, Leeds, United Kingdom Leeds City Council Full time

Job Title: Attendance Improvement Officer

Salary: £34, £36,648.00

Hours: 37

Contract: Permanent

Location: Tech North (city-wide)

As an Attendance Improvement Officer, you will be part of a dedicated team that collaborates with educational institutions, families, and children to address attendance issues as part of the Children Missing Out On Education initiative. This initiative encompasses various teams including CME, Attendance, EHE, Exclusions, and the Pupil Tuition team.

Your role will involve working closely with other departments within Learning Inclusion to assess whether children are receiving an appropriate education. You will assist families in securing suitable educational opportunities for their children.

Leeds City Council is a major employer in the region, with a workforce exceeding 14,000 individuals. We are committed to attracting and nurturing talented professionals who align with our values and aspirations.

About You

In this role, you will demonstrate:

  • The capability to meet tight and often competing deadlines
  • Strong verbal and written communication skills to foster positive relationships with parents, children, and external agencies
  • Effective organizational skills
  • The ability to provide substantial support and constructive challenges to families
  • Proficient listening skills, both in person and over the phone
  • A keen eye for detail in maintaining accurate records while adhering to policies and procedures

About the Role

This position is diverse and requires teamwork. You will engage with various agencies to support families in accessing education. Your efforts will help ensure that the local authority fulfills its statutory obligations regarding education and that children receive appropriate educational experiences.

As our next Attendance Improvement Officer, you will manage your own caseload and collaborate with numerous schools to provide guidance on attendance matters.

This role is vital to our broader team focused on the Children Missing Out On Education initiative.

What We Offer You

We take pride in delivering an exceptional employee experience, with benefits that include:

  • A competitive salary and annual leave entitlement, in addition to statutory holidays
  • Membership in the West Yorkshire Pension Fund with generous employer contributions
  • Flexible and hybrid working arrangements, subject to service requirements
  • Clear career progression and ongoing professional development opportunities
  • A variety of staff benefits designed to enhance your wellbeing and financial wellbeing

How to Apply

Interested candidates should complete the online application form.

For further guidance, please refer to our application instructions. Ensure that all sections are thoroughly completed before submission.

A Disclosure and Barring Service (DBS) check will be conducted on preferred candidates. We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

We advocate for diversity and aim to build a workforce that reflects the population of Leeds. Leeds City Council is recognized for its commitment to equality and inclusivity.

All new appointments at Leeds City Council are subject to the successful completion of a six-month probationary period.

This role is based in the UK. Employment is contingent upon verification of the right to work in the UK.

Job Purpose

To ensure that children of compulsory school age, along with their families and schools, receive quality support to achieve optimal attendance in educational settings appropriate to the child's age, aptitude, and abilities.

Responsibilities

  • Provide guidance to families, schools, and other agencies on statutory requirements and best practices regarding school attendance, offering support and advice to help parents meet these requirements.
  • Initiate legal action when statutory obligations concerning school attendance are not fulfilled.
  • Initiate legal action when a child or young person is not receiving suitable education.
  • Document and compile accurate, up-to-date evidence to support legal proceedings, prepare legal reports for Attendance Team Managers, and provide testimony in court as necessary.
  • Assist individual schools in analyzing attendance records and enhancing attendance monitoring systems.
  • Deliver training on attendance processes to school staff and other services.
  • Manage attendance-related cases, collaborating closely with Attendance Team Managers and colleagues to implement statutory duties and legal orders.
  • Attend and lead multi-agency meetings concerning attendance issues.
  • Contribute to the development and execution of collaborative strategies aimed at improving school attendance, utilizing restorative approaches.
  • Take a lead role in implementing reintegration strategies for children missing or not in education, working alongside the EHE and CME teams to ensure adherence to local procedures.
  • Ensure that safeguarding considerations are integrated into all aspects of work, providing advice and support to schools and staff regarding safeguarding issues, including participation in child protection conferences and reviews.
  • Undertake additional duties as required by the Service.
  • Comply with all Leeds City Council policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy.
  • Actively promote and support Leeds City Council's Equal Opportunities Policies, working in an anti-oppressive manner.

Qualifications

  • Social Work Qualification; National Occupation Standards, NVQ Level 4 (or equivalent) (desirable)

Essential Requirements

  • Exceptional interpersonal skills to communicate effectively with professionals, parents, and young people using restorative approaches for positive outcomes.
  • Ability to work independently and collaboratively with the team and other agencies.
  • Proficient in providing written and verbal advice and guidance to parents and professionals regarding statutory school attendance requirements.
  • Competent in using IT systems for effective record-keeping and report writing.
  • Strong ability to assess needs.
  • Capable of managing a caseload and adapting to the demands of a fast-paced work environment.
  • Knowledge of policies, procedures, and statutory frameworks related to children and young people regarding school attendance and safeguarding.
  • Understanding of factors affecting poor school attendance and the local context, including cultural diversity and inclusion.
  • Familiarity with Learning Inclusion services and other agencies that support school attendance improvement.
  • Awareness of the organizational context of the Attendance Service and relevant support services.
  • Knowledge of child protection and safeguarding policies and procedures.
  • Appreciation of the value of a multi-disciplinary approach to problem-solving.
  • Experience working with children, young people, parents, and professionals in high support, high challenge environments.
  • Experience providing advice and support to schools regarding child protection and evaluating risks.
  • Experience collaborating with agencies and schools to conduct assessments and develop support plans.
  • Experience leading multi-agency meetings.
  • Experience maintaining accurate records of casework and preparing progress reports using electronic recording systems.

Essential Behavioral and Other Characteristics

  • Understanding and commitment to Leeds City Council's values and behaviors.
  • Dedication to continuous improvement in all areas, contributing to the Best City Ambition of Health & Wellbeing, Inclusive Growth, and Zero Carbon.
  • Awareness of and compliance with Leeds City Council's equality and diversity policies.
  • Responsibility for health and safety in all duties.
  • Willingness to engage in training and development activities.
  • Flexibility and adaptability to assist other services as needed.
  • Participation in appraisal, training, and development activities.
  • Compliance with Leeds City Council policies and procedures.
  • Support for equality and diversity, working in an anti-discriminatory manner.
  • Recognition and appropriate challenge of incidents of racism, bullying, harassment, and abuse, reporting concerns as necessary.
  • Understanding of the flexibility protocol adopted by the Council and working within its parameters.

Desirable Requirements

  • Effective presentation skills.
  • Individual and family counseling skills.
  • Familiarity with local recording systems.
  • Knowledge of local and national monitoring systems.
  • Understanding of school attendance and Elective Home Education legislation.
  • Experience working with families, schools, and partner agencies to support children.
  • Ability to access citywide locations.