Digital Engagement Officer

2 weeks ago

Leeds, Leeds, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled and experienced Senior Engagement Officer to join our team at NHS Employers. As a key member of our National Engagement Service, you will play a critical role in supporting the implementation of our work programme, maximising reach and impact for our stakeholders.

Key Responsibilities
  • Support the development and delivery of our NES Communications and Engagement Strategy, utilising a range of engagement techniques to enhance the delivery of meetings and events regionally and nationally.
  • Co-ordinate the efficient running of meetings with multiple stakeholders, synthesising content into succinct action notes and ensuring follow-up actions are communicated with colleagues and deadlines are met.
  • Design and deliver effective communications to our networks and stakeholders, including digital tools for messaging, connecting, sharing resources, and spreading good practice.
  • Work closely with our central business administrators to ensure accurate and timely recording of information in our CRM system, using this data to inform follow-up engagement activity with attendees and non-attendees.
  • Reflect on feedback and evaluation, discussing learning and opportunities for learning with colleagues and identifying areas for improvement.
Person Specification
  • Proven experience of successfully using various forms of communication, including digital tools, to create engaging and innovative communications with stakeholders and relevant audiences.
  • Demonstrable project management skills, including proactive co-ordination of meeting management and business tasks, ensuring follow-up actions are communicated with colleagues and deadlines are met.
  • Excellent IT skills and a strong knowledge of MS Office packages.

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