Night Duty Manager

3 days ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Title: Night Duty Manager

Department: Coldra Court Hotel

Rate of Pay: Competitive

Contract Type: Full Time Permanent

Hours of Work: 5 days out of 7

Overview:

We are seeking a highly motivated and organized individual to join our team at the Celtic Manor Resort as a Night Duty Manager. As a Night Duty Manager, you will be responsible for managing the night team effectively and ensuring the night audit process is completed to the highest standard.

Key Responsibilities:

  • Manage the night team to ensure seamless operations and excellent customer service.
  • Conduct night audits to ensure accuracy and completeness of financial records.
  • Prepare the hotel for the following day's business, including ensuring all necessary tasks are completed.
  • Provide support and assistance to all hotel departments during the night operation.
  • Manage all aspects of emergency procedures during your shift.
  • Train and develop team members within the department to the Celtic Manor Resort standards.
  • Monitor training to support possible future career progression.
  • Contribute to the strategy of the department through support and implementation of requirements set by the department manager.
  • Ensure all team members are motivated towards providing customer service excellence to our guests.

What's in it for you:

As an employee of the Celtic Manor Resort, you can enjoy a range of benefits, including:

  • Free parking while on duty.
  • Lifestyle and retail discounts for you and your family.
  • Opportunities for career development and training.

About the Celtic Manor Resort:

The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. We offer a range of luxury amenities, including championship golf courses, luxury spas, and exceptional conference facilities. Our team is dedicated to providing exceptional customer service and ensuring that every guest has a memorable experience.


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