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Night Duty Manager
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Night Duty Manager
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Newport, Newport, United Kingdom Celtic Manor Resort Full timeJob Title: Night Duty ManagerDepartment: Coldra Court HotelRate of Pay: CompetitiveContract Type: Full Time PermanentHours of Work: 5 days out of 7Overview:We are seeking a highly motivated and organized individual to join our team at the Celtic Manor Resort as a Night Duty Manager. As a Night Duty Manager, you will be responsible for managing the night team...
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Night Duty Manager
2 months ago
Job Title: Night Duty Manager
Job Summary:
We are seeking a highly motivated and organized Night Duty Manager to join our team at the Celtic Manor Resort. As a Night Duty Manager, you will be responsible for managing the night team effectively and ensuring the night audit process is completed to the highest standard.
Key Responsibilities:
- Manage the night team to ensure seamless operations and excellent customer service.
- Conduct night audits to ensure accuracy and completeness of financial records.
- Prepare the hotel for the following day's business, including ensuring all necessary tasks are completed.
- Provide support and assistance to all hotel departments during the night operation.
- Manage all aspects of emergency procedures during your shift.
- Train and develop team members within the department to ensure they meet the highest standards.
- Monitor training to support possible future career progression.
- Contribute to the strategy of the department through support and implementation of requirements set by the department manager.
- Ensure all team members are motivated towards providing customer service excellence to our guests.
What We Offer:
As an employee of the Celtic Manor Resort, you can enjoy a range of incredible perks, including free parking while on duty, lifestyle and retail discounts for you and your family. Our career development opportunities are as unique as you are; we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalized pathway in-house training course.
About Us:
The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. We are a leading business and leisure destination that has been recognized for our excellence in hospitality. Our resort offers three championship golf courses, luxury spas, exceptional conference facilities, and team-building and family activities. We are committed to providing exceptional customer service and creating memorable experiences for our guests.