Business Systems Analyst II

1 week ago


Newport, Newport, United Kingdom Thermo Fisher Scientific Full time
Job Title: Systems Analyst II

ThermoFisher is seeking a highly skilled Systems Analyst II to join our team. As a key member of our IT department, you will be responsible for analyzing, documenting, and prioritizing business requirements in collaboration with key users, process owners, and business leaders.

Key Responsibilities:
  • Analyze and document current-state and future-state business processes to identify areas for improvement.
  • Design and implement process improvements and system enhancements that align with ThermoFisher, industry, and application standard processes.
  • Prepare IT investment proposals and demonstrate the value of IT investments in financial and strategic terms to business and IT leadership.
  • Improve the utilization of existing business applications and technologies to meet business requirements and to improve and leverage of IT assets.
  • Perform data analysis using queries and ad-hoc reporting tools to inform business decisions.
  • Document application work instructions and training materials to ensure knowledge transfer and consistency.
  • Provide periodic classroom training on supported systems and changes to systems to ensure user adoption and proficiency.
  • Provide day-to-day application support to key users, troubleshooting technical issues and engaging with third-party suppliers as needed.
  • Solve complex technical application and data issues, collaborating with cross-functional teams to resolve issues efficiently.
  • Communicate and collaborate with users to analyze information needs and functional requirements, ensuring effective solutions that meet business needs.
  • Liaise between the business, technology teams, and support teams to ensure seamless communication and issue resolution.
  • Follow company's Global IT Policies & Procedures to ensure compliance and best practices.
  • Lead projects, driving initiatives forward and ensuring timely completion and successful outcomes.
Requirements:
  • Bachelor's Degree in Computer Science or related field, or equivalent work experience.
  • Exceptional interpersonal and communication skills, both verbal and written.
  • Strong customer service skills, with the ability to analyze complex systems and solve technical issues.
  • Enhanced PC knowledge and abilities, with experience applying Microsoft products and cloud experience beneficial.
  • Ability to work in a highly matrixed organization, with strong analytical and project management skills.
  • Strong ERP AS/400 (System i) experience with Infor XA (MAPICS), with 5+ years' experience preferred.
  • Experience in Discrete Manufacturing, with GxP experience preferred.
  • Able to explain and champion technical concepts to a broad audience, with excellent verbal and written communication skills.


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