Business Systems Analyst

1 month ago

Newport, Newport, United Kingdom Thermo Fisher Scientific Full time
Job Title: Systems Analyst II

Thermo Fisher Scientific is seeking a highly skilled Systems Analyst II to join our team. As a key member of our IT department, you will be responsible for analyzing, documenting, and prioritizing business requirements in collaboration with key users, process owners, and business leaders.

Key Responsibilities:
  • Analyze and document current-state and future-state business processes to identify areas for improvement.
  • Design and implement process improvements and system enhancements that align with Thermo Fisher Scientific's standards.
  • Prepare IT investment proposals and demonstrate the value of IT investments to business and IT leadership.
  • Improve the utilization of existing business applications and technologies to meet business requirements.
  • Perform data analysis using queries and ad-hoc reporting tools.
  • Document application work instructions and training materials.
  • Provide periodic classroom training on supported systems and changes to systems.
  • Provide day-to-day application support to key users.
  • Solve technical application and data issues and engage with third-party suppliers for higher levels of support.
  • Communicate and collaborate with users to analyze information needs and functional requirements.
  • Liaise between the business, technology teams, and support teams.
Requirements:
  • Bachelor's Degree in Computer Science or related field. Equivalent work experience acceptable.
  • Interpersonal and communication skills, both verbal and written.
  • Exceptional customer service skills.
  • Enhanced PC knowledge and abilities applying Microsoft products, also Cloud experience beneficial.
  • Ability to analyze complex systems and solve and isolate system issues.
  • Ability to work in a highly matrixed organization.
  • Strong ERP AS/400 (System i) experience with Infor XA (MAPICS), 5+ year's experience preferred.
  • Experience in Discrete Manufacturing.
  • GxP experience preferred.
  • Able to explain and champion technical concepts to a broad audience.
  • Analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent verbal and written communication skills and the ability to communicate effectively and professionally with a diverse group of managers, workers at all levels in a complex environment.

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