Head of Community Engagement and Development

6 days ago

London, Greater London, United Kingdom DiverseJobsMatter Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as the Head of Community Engagement and Development at DiverseJobsMatter. This is an exciting opportunity to shape and grow our community engagement strategy, driving membership growth and fostering a strong sense of belonging among our members and students.

Key Responsibilities
  • Develop and implement innovative community engagement strategies to grow our membership population and foster a strong sense of community amongst members and students.
  • Lead on establishing, maintaining and growing member and student ambassador programmes, championing the value of our community.
  • Work closely with other teams to strategically align community engagement efforts to maximise their impact across the organisation.
  • Shape the future of our organisation by spearheading community engagement initiatives that drive growth and engagement.
  • Develop valuable partnerships to expand our reach and influence in the accounting world.
  • Build and nurture thriving online communities that become go-to hubs for knowledge sharing.
  • Cultivate a network of passionate ambassadors who champion our brand.
  • Reimagine and revitalise our branch network for the digital age.
  • Directly influence our programmes and services by amplifying member and student voices.
Requirements
  • Extensive knowledge of professional membership organisations and networks.
  • Strong understanding of community management theory and practice.
  • Excellent stakeholder engagement and relationship management skills.
  • Proven experience in community management and development.
  • Track record of managing professional member networks and communities.
  • Experience in building and managing commercial partnerships.
  • Ability to oversee and deliver large-scale, high-impact brand-building events.
  • Experience in growing and managing brand ambassador programmes and professional networks.
  • Strategic and creative thinking with a positive 'can-do' attitude.
  • Strong customer focus and ability to lead across teams.
  • Excellent communication and presentation skills.
  • Data analysis and visualisation capabilities.
  • Membership of a relevant professional association or membership body (desirable).
What We Offer
  • Hybrid working (1-2 days per week in our London office) and opportunities for further flexible working.
  • 25 days' annual leave, increasing one day per year up to a maximum of 30 days plus bank holidays.
  • Great pension scheme, life assurance, and critical illness cover.
  • Health cash plan.
  • Enhanced maternity and shared parental leave contributions of up to 6 months' full pay depending on the length of service.
  • Regular wellbeing initiatives.
  • Cycle2Work scheme and much more.

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