Client Reporting Specialist

3 weeks ago

Birmingham, Birmingham, United Kingdom Deutsche Bank Full time
Job Overview:

Position Title: Client Reporting Specialist

Location: Birmingham

Corporate Level: Associate

The Regulatory Reporting Operations team is responsible for overseeing the completeness, timeliness, and precision of transaction reporting, ensuring compliance with various regulatory bodies. In this client-facing position, you will lead the delegated reporting services provided to clients. Our emphasis is on the accuracy of these reports and maintaining strong relationships with our clients. We are looking for candidates who can analyze extensive data sets, validate the quality and accuracy of our reporting data, identify issues, propose solutions, and implement changes while effectively engaging with clients and internal stakeholders to achieve successful outcomes.

What We Offer:

We believe that a healthy, engaged, and well-supported workforce is essential for optimal performance and overall well-being. Therefore, we are dedicated to creating an environment centered around your development and wellness.

You can anticipate:
  • Hybrid Work Model - recognizing the evolving expectations of employees, we have established a Hybrid Working Model that allows eligible employees to work remotely part of the time, creating a work-life balance that suits them.
  • Competitive compensation and a non-contributory pension plan.
  • 30 days of annual leave plus public holidays, with the option to purchase additional leave.
  • Life Assurance and Private Health Insurance for you and your family.
  • A variety of flexible benefits, including Retail Discounts, a Bike4Work scheme, and Gym memberships.
  • Opportunities to engage in a comprehensive CSR program, including 2 days of volunteering leave each year.
Your Key Responsibilities:
  • Act as a central point of contact for client inquiries, focusing on the reconciliation, resolution, and ongoing management of client and stakeholder relationships.
  • Communicate the progress of investigations and resolutions back to clients or internal Relationship Management teams.
  • Conduct root cause analysis on client reporting issues by reviewing data from upstream systems, internal reports, and submissions to trade repositories, collaborating closely with internal departments to ensure resolution.
  • Support client delegated functions, including tracking inquiries, managing resources, developing personnel, and designing processes.
  • Enhance control and governance measures, including the production of regular and ad hoc Management Information (MI).
Your Skills and Experience:
  • Analytical mindset with a strong approach to problem-solving.
  • Excellent communication skills, with experience in client engagement, both written and verbal, in a collaborative and professional manner.
  • Robust control-oriented background and proficiency in Excel.
  • Meticulous attention to detail with the ability to identify discrepancies and design solutions to address them.
  • Capability to effectively manage, coordinate, and prioritize multiple tasks and projects.
  • Understanding of how to present and communicate information appropriately for various audiences.
How We Support You:
  • Training and development opportunities to help you excel in your career.
  • Flexible working arrangements to help you balance personal priorities.
  • Coaching and support from experienced professionals in your team.
  • A culture of continuous learning to facilitate career progression.
  • A range of flexible benefits tailored to meet your needs.
  • We value diversity and, as an equal opportunity employer, we make reasonable adjustments for individuals with disabilities, such as providing assistive equipment if necessary.
About Us:

Deutsche Bank is a leading German financial institution with strong European roots and a global presence. We are proud to have been recognized as one of The Times Top 50 Employers for Gender Equality for five consecutive years. Additionally, we have received a Gold Award from Stonewall and have been named in their Top 100 Employers for our commitment to LGBTQ+ inclusion.

We strive for a culture where we are empowered to excel together every day, acting responsibly, thinking commercially, taking initiative, and collaborating effectively.

Together, we celebrate the achievements of our people. Together, we are Deutsche Bank Group.

We welcome applications from all individuals and promote a positive, fair, and inclusive work environment.

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