Export Support Specialist
1 week ago
Job Title: Customer Service Executive
Company: Priority Appointments
Job Type: Full-time
Location: Basingstoke
Job Description:
We are seeking a highly motivated and customer-focused Customer Service Executive to join our team. As a key member of our international client service team, you will be responsible for providing exceptional customer service to our global clients.
Responsibilities:
- Provide timely and effective support to customers via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Process customer orders and ensure accurate and timely delivery of products.
- Identify opportunities to upsell and cross-sell products to customers.
- Stay up-to-date with international export rules and regulations.
Requirements:
- Previous customer service experience, preferably in an export or international setting.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic knowledge of international export rules and regulations.
- Ability to learn and adapt to new systems and processes.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including life insurance and regular pay reviews.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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