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Export Service Coordinator
2 months ago
MacMillan Distribution Ltd. is a leading distribution company that provides a wide range of services to its clients.
The Export Service Coordinator role is a key position within the company, responsible for delivering exceptional service to our clients and their customers.
Key Responsibilities:
- Customer Service: Provide timely and effective support to clients and their customers, ensuring that their needs are met and exceeded.
- Order Processing: Process orders accurately and efficiently, ensuring that all necessary information is included and that deadlines are met.
- Communication: Maintain effective communication with internal colleagues, clients, and customers, ensuring that all parties are informed and up-to-date on order status and any issues that may arise.
- Process Improvement: Identify opportunities for process improvement and implement changes that will enhance the efficiency and effectiveness of the Export Service Coordinator role.
- Team Support: Provide support to the Export Service Team as needed, sharing knowledge and expertise to ensure that the team is able to meet its objectives.
Requirements:
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with clients, customers, and internal colleagues.
- Attention to Detail: Demonstrate attention to detail and accuracy in all aspects of the role, including order processing and communication.
- Flexibility: Be flexible and willing to adapt to changing circumstances, with the ability to work in a pressurized environment and meet deadlines.
- Initiative: Take ownership of tasks and projects, demonstrating initiative and a willingness to take on new challenges.
Working Hours: The Export Service Coordinator role is a full-time position, working 35 hours per week, Monday to Friday, 09:00 am – 05:00 pm.
Location: The role is based in Basingstoke, with the opportunity to work in a dynamic and fast-paced environment.
Language: English (en-US)
