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Export and Customer Service Specialist
2 months ago
Job Summary: We are seeking a highly motivated and experienced Export and Customer Service Specialist to join our team at Office Angels. As a key member of our UK/Export team, you will be responsible for retaining, developing, and growing new and existing customers.
Main Responsibilities:
- Work closely with the UK/Export team and external field sales team to identify product opportunities with customers and manage proposals to gain business.
- Process and track customer orders, complete and track new account set up procedures for new customers, and input new prospect data into our CRM system.
- Utilize product literature, adverts, videos, and offers featuring company products to generate sales with allocated customers.
- Regularly record and update customer information, including contact data and emails, onto our customer operating system.
Requirements:
- Experience in export, sales, and customer support, with a strong understanding of CRM systems.
- Computer literacy and excellent communication skills.
- Multilingual skills are an advantage.
- A focused and driven individual with a passion for delivering exceptional customer service.
About Us: Office Angels is a leading recruitment agency specializing in permanent and temporary staffing solutions. We are committed to providing exceptional service to our clients and candidates, and we are proud to be an Equal Opportunities Employer.
