Customer Service Representative: Financial Operations
1 month ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, and other communication channels
- Process and manage customer orders, including quote and data entry, manual order entry, and order processing
- Collaborate with internal teams, including sales managers and product managers, to ensure seamless communication and resolution of customer issues
- Manage customer accounts, including setup, processing application forms, and end-user statements
- Run weekly systems reports and perform updates to sales orders as necessary
- Manage order books and shipping reports from manufacturers
- Ensure excellent customer satisfaction at all times
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office and ability to learn in-house software systems
- Knowledge of export compliance and logistics is an advantage
About Us:
Tech Connect Group is a leading provider of aerospace component distribution services. We are committed to delivering exceptional customer service and support to our clients.
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Basingstoke, Hampshire, United Kingdom Tech Connect Group Full timeJob Title: Client Service Rep: Financial OperationsWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients in the aerospace component distribution...
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Basingstoke, Hampshire, United Kingdom Tech Connect Group Full timeJob Title: Client Service Rep: Financial OperationsWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients in the aerospace component distribution...
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Basingstoke, Hampshire, United Kingdom Tech Connect Group Full timeJob Title: Client Service Rep: Financial OperationsWe are seeking a highly skilled and motivated Customer Support Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Designated Account...
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Basingstoke, Hampshire, United Kingdom Tech Connect Group Full timeJob Title: Client Service Rep: Financial OperationsWe are seeking a highly skilled and motivated Customer Support Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Designated Account...
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Basingstoke, Hampshire, United Kingdom Tech Connect Group Full timeJob OverviewWe are seeking a highly skilled Customer Support Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage designated accounts, including communication with manufacturing partners...
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Basingstoke, Hampshire, United Kingdom Tech Connect Group Full timeJob OverviewWe are seeking a highly skilled Customer Support Representative to join our team at Tech Connect Group. As a key member of our financial operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage designated accounts, including communication with manufacturing partners...
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