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Customer Service Representative
4 weeks ago
Office Angels is working with a leading company in the cleaning and hygiene industry to find a talented Customer Service Specialist to join their team. This is a fantastic opportunity to work with a market leader and contribute to their continued success.
About the RoleThe successful candidate will be responsible for working within the UK/Export team and external field sales team to retain, develop, and grow new and existing customers. This will involve regular proactive phone and email contact to existing and new customers, identifying product opportunities, and managing proposals to gain business.
Key Responsibilities- Working with the UK/Export team and external field sales team to develop and grow customer relationships
- Identifying and pursuing new business opportunities with existing and new customers
- Managing customer orders and tracking customer information
- Utilizing product literature and offers to generate sales with allocated customers
- Recording and updating customer information on the CRM system
The ideal candidate will have experience in export, sales, and customer support, as well as good computer literacy and a good understanding of CRM systems. Multilingual skills would be an advantage, and the ability to work in a fast-paced environment is essential.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
