Customer Service Representative

4 weeks ago


Basingstoke, Hampshire, United Kingdom Sainsbury's Full time

About the Role:

We are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the friendly face of our store, providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and safe shopping environment.
  • Process customer transactions accurately and efficiently, handling cash, credit card and mobile payments.
  • Assist customers with their shopping, answering questions and providing product information.
  • Support the sales team in achieving sales targets and promoting products.

What You'll Need:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Ability to work flexible hours, including weekends and bank holidays.

What We Offer:

  • A competitive rate of pay.
  • A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
  • Opportunities for career development and progression.

Why Join Us:

Sainsbury's is a leading retailer with a commitment to providing excellent customer service and a positive shopping experience. We offer a range of benefits and opportunities for career development, making us an excellent choice for anyone looking to start or develop their career in retail.



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