Customer Service Representative
4 weeks ago
About the Role:
We are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the friendly face of our store, providing exceptional customer service and ensuring that our customers have a positive shopping experience.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and safe shopping environment.
- Process customer transactions accurately and efficiently, handling cash, credit card and mobile payments.
- Assist customers with their shopping, answering questions and providing product information.
- Support the sales team in achieving sales targets and promoting products.
What You'll Need:
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Basic math skills and accuracy when handling cash and credit card transactions.
- Ability to work flexible hours, including weekends and bank holidays.
What We Offer:
- A competitive rate of pay.
- A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
- Opportunities for career development and progression.
Why Join Us:
Sainsbury's is a leading retailer with a commitment to providing excellent customer service and a positive shopping experience. We offer a range of benefits and opportunities for career development, making us an excellent choice for anyone looking to start or develop their career in retail.
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