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Customer Support Specialist
2 months ago
Become an integral part of the customer service team at ITW Global Fasteners, where you will contribute significantly to our operations. Your primary duties will include managing customer orders, liaising with various departments, and ensuring that our clients receive their products promptly. If you possess exceptional communication skills, strong organizational capabilities, and a solid background in customer service, we would like to connect with you.
Core Responsibilities
- Manage customer orders and schedules using the ERP system
- Collaborate with different teams to facilitate efficient order processing
- Address customer inquiries related to order status and shipping
- Generate warehouse pick list reports tailored to client specifications
- Coordinate logistics and manage export documentation
Candidate Profile
Essential Skills
- Excellent communication and interpersonal skills
- Strong organizational skills
- Proficiency in Microsoft Office Suite
- Ability to collaborate effectively within a team
Preferred Qualifications
- Prior experience in a similar position
- Knowledge of ERP systems
What We Offer
- Competitive salary based on experience
- Generous vacation allowance and pension plan
- Early finish on Fridays
- Complimentary parking
