Technical Customer Support Specialist
4 weeks ago
Job Title: Technical Customer Support Specialist
Job Summary:
We are seeking a highly skilled Technical Customer Support Specialist to join our team at Best Selection. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients in the smart metering industry.
Key Responsibilities:
- Provide technical support to customers through various channels, including phone, email, and in-person visits.
- Work closely with customers to understand their technical requirements and provide solutions to meet their needs.
- Collaborate with internal teams to ensure seamless delivery of technical support services.
- Develop and maintain technical documentation to support customer support activities.
- Perform quality testing to ensure the successful delivery of smart metering products.
Requirements:
- 3+ years of experience in technical customer support or a related field.
- Strong technical knowledge of smart metering systems and technologies.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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