Technical Customer Support Specialist

4 weeks ago


Basingstoke, Hampshire, United Kingdom Best Selection Full time

Job Title: Technical Customer Support Specialist

Job Summary:

We are seeking a highly skilled Technical Customer Support Specialist to join our team at Best Selection. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients in the smart metering industry.

Key Responsibilities:

  1. Provide technical support to customers through various channels, including phone, email, and in-person visits.
  2. Work closely with customers to understand their technical requirements and provide solutions to meet their needs.
  3. Collaborate with internal teams to ensure seamless delivery of technical support services.
  4. Develop and maintain technical documentation to support customer support activities.
  5. Perform quality testing to ensure the successful delivery of smart metering products.

Requirements:

  • 3+ years of experience in technical customer support or a related field.
  • Strong technical knowledge of smart metering systems and technologies.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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