Technical Support Specialist

3 weeks ago


Basingstoke, Hampshire, United Kingdom STELLAR360 Full time

Job Overview:

As a Technical Support Specialist at Stellar360, you will play a critical role in delivering exceptional customer experiences through timely and effective resolution of technical issues. Your primary responsibilities will include managing daily engineering projects, scheduling appointments, updating documents, and communicating with customers via various channels.

Key Responsibilities:

  • Manage daily engineering projects, ensuring timely completion and customer satisfaction.
  • Coordinate with field engineers to ensure seamless execution of support requests.
  • Process and prioritize customer inquiries, escalating complex issues as needed.
  • Maintain accurate records and documentation, ensuring compliance with company standards.
  • Develop and implement process improvements to enhance efficiency and effectiveness.

Requirements:

  • Experience in a Helpdesk/Service Desk role with a strong focus on customer support.
  • IT knowledge or interest, with a proven ability to learn and adapt quickly.
  • Excellent communication and problem-solving skills, with a ability to work in a fast-paced environment.

About Stellar360:

We are a leading provider of communication solutions, committed to delivering innovative technologies that shape industries. Our team is dedicated to excellence, and we are seeking a skilled Technical Support Specialist to join our ranks.



  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    AV Technical Specialist OpportunityWe are looking for an experienced AV Technical Specialist to join our team at a rapidly growing, globally renowned AV Specialist. This is an exciting opportunity to progress your career into AV Project Management, with the scope of becoming a divisional manager and leader in the future.The successful candidate will have a...


  • Basingstoke, Hampshire, United Kingdom Best Selection Full time

    Job Title: Technical Customer Support SpecialistJob Summary:We are seeking a highly skilled Technical Customer Support Specialist to join our team at Best Selection. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients in the smart metering industry.Key...


  • Basingstoke, Hampshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryThermo Fisher Scientific is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide technical support to our colleagues at our Basingstoke and Hemel Hempstead sites. Key ResponsibilitiesProvide hardware and software incident resolution for on-site and remote users within defined...


  • Basingstoke, Hampshire, United Kingdom Thermo Fisher Scientific Full time

    Job SummaryThermo Fisher Scientific is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide technical support and maintenance for our desktop and laptop equipment, ensuring seamless operation and minimizing downtime.Key ResponsibilitiesProvide technical support and maintenance for desktop and...


  • Basingstoke, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    We are seeking a highly skilled Senior Technical Support Specialist to join our support team at Spectrum IT Recruitment. In this role, you will provide expert technical support to integration teams, handling tasks like BAU, new builds, and project work. You will also be the point of escalation for customer issues, working closely with local and centralised...


  • Basingstoke, Hampshire, United Kingdom https:www.energyjobline.comsitemap Full time

    12 Month Fixed Term Contract OpportunityWe are seeking a highly skilled Applications Support Specialist to join our team on a 12 month fixed term contract.In this role, you will provide expert technical support to integration teams, handling tasks such as BAU, new builds, and project work. You will also be the point of escalation for customer issues, working...


  • Basingstoke, Hampshire, United Kingdom https:www.energyjobline.comsitemap Full time

    12 Month Fixed Term Contract OpportunityWe are seeking a talented Applications Support Specialist to join our support team on a 12 month fixed term contract.In this role, you'll be providing expert technical support to the integration teams, handling tasks like BAU, new builds, and project work. You'll also be the point of escalation for customer issues,...


  • Basingstoke, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    Job Summary:We are seeking a highly skilled Applications Support Specialist to join our talented support team on a 12 month fixed term contract.In this role, you will be providing expert technical support to the integration's teams, handling tasks like BAU, new builds, and project work. You will also be the point of escalation for customer issues, working...


  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    About the Role:We are seeking a skilled Document Controller to join our thriving technical team. As a Document Controller, you will be responsible for providing administrative support, preparing technical documentation, and ensuring the quality of certification.Key Responsibilities:Handling technical documentsAdministrationChecking of quality...


  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Role: Document ControllerAre you looking for a role where you can utilize your administration skills in a technical environment? We are seeking a Document Controller to join our busy technical department.This is a fantastic opportunity for an administrator from the fire suppression industry to develop their skills and progress within a leading company.In...


  • Basingstoke, Hampshire, United Kingdom Zebra Technologies Full time

    At Zebra Technologies, we are seeking a skilled Technical Resolution Specialist to join our team. As a Technical Resolution Specialist, you will be responsible for resolving complex technical issues that impact our customers' operations. You will work closely with internal stakeholders, including engineering, technical support, and customer services, to...


  • Basingstoke, Hampshire, United Kingdom Wireless CCTV Full time

    Job Summary:Wireless CCTV is seeking a skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for ensuring the smooth operation of our rapid deployment CCTV systems.Responsibilities:- Provide technical support and maintenance for our CCTV systems, including fault-finding and diagnostics-...


  • Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full time

    Job Summary:We are seeking an experienced Engineering and Technical Customer Support Engineer to join our UK Service Team, providing world-class levels of service to customers across the UK.About the Role:As a key member of our Customer Relationship Centre team, you will be responsible for ensuring the ongoing development of customer satisfaction, loyalty,...


  • Basingstoke, Hampshire, United Kingdom Hays Specialist Recruitment Full time

    Job SummaryWe are seeking a highly skilled Clarity PPM Specialist to join our team. As a Clarity expert, you will be responsible for implementing and maintaining Clarity PPM solutions for our clients.Key ResponsibilitiesDesign and implement Clarity PPM solutions for clientsConfigure and customize Clarity PPM modules, including Project, Ideas, Financials,...


  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    Global Renewable Energy LeaderWe are seeking an experienced CNC Machinist to join our team in Basingstoke, operating modern machine shop equipment and taking advantage of a highly varied workshop role with technical progression opportunities.This is a stable, permanent position within a globally-renowned business offering a great work-life balance and...


  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job SummaryRise Technical Recruitment Limited is seeking a skilled Document Control Specialist to join its busy technical department in Basingstoke or London. As a key member of the team, you will be responsible for managing and maintaining accurate and up-to-date technical documents.Main ResponsibilitiesCoordinate and control the development, review, and...


  • Basingstoke, Hampshire, United Kingdom Sanderson Recruitment Plc Full time

    Job Title: Network Support SpecialistJob Summary:We are seeking an experienced Network Support Specialist to join our team at Sanderson Recruitment Plc. As a Network Support Specialist, you will be responsible for providing technical support and maintenance for our clients' network infrastructure.Key Responsibilities:Provide technical support and maintenance...


  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Full time

    Job Title: Technical Document ControllerAbout the Role:We are seeking a skilled Document Controller to join our thriving technical team. As a Document Controller, you will be responsible for providing administrative support, putting together technical documentation, and checking quality certification.Key Responsibilities:Document ControllerHandling technical...


  • Basingstoke, Hampshire, United Kingdom InfoSum Full time

    Job Title: Technical Writer and Documentation SpecialistAbout the Role:We are seeking a skilled Technical Writer and Documentation Specialist to join our team at InfoSum. As a key member of our product organization, you will be responsible for creating and maintaining comprehensive internal and client-facing documentation that enhances the user experience of...


  • Basingstoke, Hampshire, United Kingdom Rise Technical Recruitment Full time

    Job Title: CNC Machinist SpecialistJob Summary: We are seeking a skilled CNC Machinist Specialist to join our team at Rise Technical Recruitment. The successful candidate will be responsible for operating, setting, and programming machine shop equipment, as well as repairing and maintaining machinery.Key Responsibilities:* Operate, set, and program machine...