Claims Advisor

20 hours ago


York, York City, United Kingdom Page Personnel Full time
About the Role

We are seeking a skilled Claims Administrator to join our team at a reputable insurance business in York.

This is an excellent opportunity for someone with experience in Customer Services or those looking to start their career in the industry.

The business offers a comprehensive training program and opportunities for progression and development.

Key Responsibilities
  • Provide exceptional support to customers handling queries regarding their insurance products.
  • Communicate effectively with customers via telephone, email, and other platforms.
  • Uphold the company's excellent reputation and meet service level agreements.
Requirements
  • Previous contact centre experience is ideal, but transferable skills from hospitality and retail are also considered.
  • Excellent telephone manner and high level of empathy and understanding.
  • Good listening skills and excellent problem-solving abilities.
  • Ability to work in a fast-paced environment.
What We Offer

A competitive salary of £23,400+, full training, excellent progression and development opportunities, and a hybrid working arrangement.


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