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York, York City, United Kingdom Page Personnel Sales Full timeAbout Our OpportunityWe are seeking a skilled Claims Advisor to join our team at a reputable insurance business in York. As a Contact Centre Claims Advisor, you will play a vital role in providing exceptional support to customers, handling a range of queries regarding their insurance products.Key ResponsibilitiesProvide excellent customer service via...
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Claims Advisor
2 months ago
Hays Business Support is currently working with a reputable organisation based in York to recruit multiple individuals for their growing claims department. This opportunity offers full-time and part-time positions, with part-time roles requiring a minimum of 22.5 hours or 3 full days. The full-time salary is £23,400.
Key Responsibilities- Assist customers with queries related to healthcare claims, payments, and other services.
- Respond to customer inquiries via phone, email, and web chat, ensuring a high level of customer satisfaction.
- Work in a fast-paced environment, adapting to different situations and prioritising tasks effectively.
- Collaborate with the team to resolve customer issues and provide excellent customer service.
- Contact Centre experience or office-based customer service experience is desirable.
- Excellent communication skills and the ability to build rapport with customers.
- Self-motivated and resilient, with a passion for delivering exceptional customer service.
- Ability to work in a team environment and contribute to the success of the organisation.
Hays Specialist Recruitment Limited is a leading recruitment agency, providing employment services to clients across various industries. This organisation offers a range of benefits, including up to 35 days' holiday, free parking, and health membership. The company values its employees and provides opportunities for growth and development.
