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Claims Advisor
2 months ago
Hays Business Support is currently working with a reputable business based in York to recruit multiple individuals for their growing claims department. This organization offers a range of benefits, including up to 35 days' holiday, free parking, and health membership.
Key Responsibilities- Assist customers with queries related to healthcare claims, payments, and services.
- Take inbound calls, respond to emails, and engage in web chat to provide an excellent customer experience.
- Work in a fast-paced environment, adapting to different situations and prioritizing tasks effectively.
- Collaborate with the team to resolve customer issues and provide solutions.
- Contact Centre experience or office-based customer service experience is desirable.
- Excellent telephone manner and ability to adapt to different situations.
- Enthusiastic, passionate, and positive attitude.
- Self-motivated and resilient individual.
- Desire to help others and provide excellent customer service.
Hybrid working arrangements once probation is passed.
A supportive and dynamic work environment.
Ongoing training and development opportunities.
