Customer Service Liaison

5 days ago

Northampton, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time
ACS Recruitment Solutions Ltd is seeking a skilled Customer Service Representative to support their eCommerce fulfilment and logistics client. The ideal candidate will have experience in customer service and be able to provide excellent support to customers, suppliers, and members of the public. Key responsibilities include managing email inboxes, processing orders, booking transport, and supporting other departments. If you have a passion for customer service and are looking for a new challenge, this could be the perfect opportunity for you.

**Key Responsibilities:**

* Manage customer inquiries and resolve issues in a timely and professional manner
* Process orders and ensure accurate and efficient delivery
* Book transport and manage logistics operations
* Support other departments as needed
* Collaborate with suppliers and members of the public to ensure seamless customer service

**Requirements:**

* 1+ years of experience in customer service
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team

**What We Offer:**

* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual looking for a new challenge, please apply today

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