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Customer Service Liaison

2 months ago

Northampton, Northamptonshire, United Kingdom Baxter Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our National Distribution Center's team in Northampton as a Customer Service Coordinator.

Key Responsibilities
  • Work directly with Baxter customers across our product lines and customer channels to resolve issues and deliver a human-centered experience.
  • Partner with customers to support their Baxter experience through creative problem-solving and thoughtful communication.
  • Process patient orders for hospitals and collaborate with other departments to ensure high delivery of service excellence.
Requirements
  • GCSE Level Standard Education
  • Self-motivated, always curious, and consistently eager to learn with a growth mindset
  • Thrives in a dynamic and collaborative environment and becomes comfortable with change and ambiguity
What We Offer
  • A 10-month fixed-term full-time contract
  • Competitive benefits package
  • Professional development opportunities
  • High importance placed on work-life balance
  • A workplace environment that is inclusive, encouraging, and diverse