Customer Service Representative
7 days ago
We are seeking a Customer Service Advisor to join our team at Greenbean in a long-term, temporary ongoing basis.
As a Customer Service Advisor, you will be responsible for providing exceptional customer care while helping customers access their savings accounts or amending personal information. You will work on various internal systems, utilizing your problem-solving skills to resolve customer queries efficiently.
**Key Responsibilities:**
- Provide outstanding customer service via phone and other communication channels
- Assist customers with account-related queries and amendments
- Work collaboratively with internal teams to resolve customer issues
- Meet and exceed customer satisfaction targets
**Requirements:**
- Customer service background or call centre experience
- Ability to work in a fast-paced environment
- Excellent communication and problem-solving skills
- Flexibility to work shift patterns, including weekends and evenings
**What We Offer:**
- Competitive hourly rate with opportunities for progression
- Full training and support to ensure your success
- A dynamic and supportive team environment
**If you are a motivated and customer-focused individual looking for a new challenge, please apply now.
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