IT Support Specialist
6 days ago
We are seeking a highly skilled and experienced Professional Services Technician to join our team at Get Support IT Services. As a key member of our team, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients.
Key Responsibilities- Lead project delivery and work closely with clients to ensure smooth operation of their IT systems.
- Provide efficient and effective customer service to end-users and stakeholders.
- Prioritize and manage workload to meet client Service Level Agreements (SLAs).
- Coordinate with third parties to install, configure, and deploy software.
- Plan and coordinate the deployment and implementation of hardware and software.
- Configure and set up new users' hardware and software.
- Adhere to company policies, procedures, and best practices.
- Document and update records pertaining to supported networks and devices.
- Proven experience in an IT support environment, preferably within a Managed Service Provider (MSP).
- Strong customer service skills, organizational skills, and strong communication, problem-solving, and IT skills.
- Technical expertise in Microsoft 365, Azure, Intune, Exchange management, Windows Server, and other relevant technologies.
As a Professional Services Technician at Get Support IT Services, you will have the opportunity to work with a dynamic and enriching environment, with a host of exceptional benefits, including tailored training and development opportunities, a clear path for career progression, and a chance to work with a great team.
We pride ourselves on promoting from within our talented team, ensuring your professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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IT Support Specialist
5 days ago
Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time{"title": "Professional Services Technician", "description": "Job SummaryAs a Professional Services Technician at Get Support IT Services, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients. You will work closely with clients to ensure the smooth operation of their IT systems, meeting operational...
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IT Support Specialist
5 days ago
Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time{"title": "Professional Services Technician", "description": "Job SummaryAs a Professional Services Technician at Get Support IT Services, you will play a crucial role in implementing, configuring, and optimizing technology solutions for our clients. You will work closely with clients to ensure the smooth operation of their IT systems, meeting operational...
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IT Support Specialist
1 week ago
Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full timeJob SummaryThe Junior IT Technician plays a crucial role in ensuring that orders are fulfilled and provisioning tasks are aligned with client expectations and timescales. This position requires a hands-on approach, involving the deployment of client hardware, troubleshooting, and resolving issues.Key ResponsibilitiesOrder Fulfillment: Ensure prompt and...
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IT Support Specialist
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Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full timeJob SummaryThe Junior IT Technician plays a crucial role in ensuring that orders are fulfilled and provisioning tasks are aligned with client expectations and timescales. This position requires a hands-on approach, with responsibilities including the deployment of client hardware, troubleshooting, and resolving issues.Key ResponsibilitiesOrder Fulfillment:...
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Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout Get Support IT ServicesWe are a dynamic and enriching IT services company that provides exceptional benefits to our employees. Our company culture is built on promoting from within and nurturing the growth of our talented team members.Job SummaryWe are seeking a highly skilled Professional Services Specialist to join our team at Get Support IT...
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Professional Services Specialist
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Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full timeAbout Get Support IT ServicesWe are a dynamic and enriching IT services company that provides exceptional benefits to our employees. Our company culture is built on promoting from within and nurturing the growth of our talented team members.Job SummaryWe are seeking a highly skilled Professional Services Specialist to join our team at Get Support IT...
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Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full timeAre you enthusiastic about technology? If you possess a quick learning ability and exceptional customer service skills, we invite you to explore a rewarding opportunity with us. About the RoleThe IT Support Technician plays a crucial role in ensuring that client orders are processed efficiently and that provisioning tasks meet client expectations and...
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Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time{"title": "Customer Success Manager", "description": "About the RoleAt Get Support IT Services, we're committed to delivering exceptional customer experiences. As a Customer Success Manager, you'll play a pivotal role in fostering strong client relationships and ensuring they achieve their IT objectives.This dynamic role involves engaging with business...
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Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time{"title": "Customer Success Manager", "description": "About the RoleAt Get Support IT Services, we're committed to delivering exceptional customer experiences. As a Customer Success Manager, you'll play a pivotal role in fostering strong client relationships and ensuring they achieve their IT objectives.This dynamic role involves engaging with business...