Account Success Specialist

1 month ago

Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

About the Role:

As an Account Success Specialist at Get Support IT Services, you will be integral in nurturing and maintaining robust client partnerships. This role is designed for a proactive individual who is dedicated to ensuring that clients realize their IT ambitions and objectives.

Key Responsibilities:

  • Conduct regular check-ins with clients, both virtually and in-person, to assess satisfaction and address any concerns.
  • Act as the primary point of contact for client escalations, ensuring swift resolution of operational challenges.
  • Oversee the timely delivery of quotes and manage commercial inquiries to meet client needs effectively.
  • Facilitate onboarding processes for new clients, ensuring a smooth transition and understanding of services.
  • Collaborate with technical teams to ensure client requests are addressed promptly and efficiently.
  • Develop and present performance reports to clients, highlighting successes and areas for improvement.
  • Identify opportunities for clients to expand their use of Get Support's services, including hardware and support solutions.

Essential Skills and Experience:

  • Proven experience in managing client relationships and navigating escalations successfully.
  • Familiarity with software security principles and a willingness to learn new technologies.
  • Strong organizational and time management capabilities.
  • Exceptional communication and interpersonal skills.
  • A valid UK driving license and access to a vehicle.

If you are enthusiastic about technology and dedicated to delivering exceptional client service, we encourage you to consider this opportunity.

Location: Office-based with occasional site visits as necessary.

Working Hours: Standard business hours, Monday to Friday.

Salary: Competitive, based on experience.

  • Client Success Specialist

    1 month ago

    Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

    Client Success Specialist at Get Support IT ServicesAt Get Support IT Services, we believe in more than just employment; we cultivate a vibrant and supportive workplace enriched with outstanding benefits. Here, you will discover personalized training and development pathways designed to enhance your skills and a transparent route for career advancement. We...

  • Customer Success Manager

    1 week ago

    Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused Account Growth Specialist to join our team at Get Support IT Services. As a key member of our team, you will play a pivotal role in fostering strong client relationships and ensuring they fully achieve their IT objectives.The ideal candidate will have a proven track record of successfully...

  • Customer Success Manager

    1 week ago

    Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused Account Growth Specialist to join our team at Get Support IT Services. As a key member of our team, you will play a pivotal role in fostering strong client relationships and ensuring they fully achieve their IT objectives.The ideal candidate will have a proven track record of successfully...

  • Customer Success Manager

    5 days ago

    Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

    {"title": "Customer Success Manager", "description": "About the RoleAt Get Support IT Services, we're committed to delivering exceptional customer experiences. As a Customer Success Manager, you'll play a pivotal role in fostering strong client relationships and ensuring they achieve their IT objectives.This dynamic role involves engaging with business...

  • Customer Success Manager

    5 days ago

    Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

    {"title": "Customer Success Manager", "description": "About the RoleAt Get Support IT Services, we're committed to delivering exceptional customer experiences. As a Customer Success Manager, you'll play a pivotal role in fostering strong client relationships and ensuring they achieve their IT objectives.This dynamic role involves engaging with business...

  • Geophysicist - Environmental Specialist

    1 week ago

    Eynsham, Oxfordshire, United Kingdom The Curve Group Full time

    Job DescriptionJob Title: Geophysicist - Environmental SpecialistJob Type: Full-timeIndustry: Environmental ServicesCompany: The Curve GroupLocation: Remote (with occasional site visits)Job Summary:We are seeking a highly skilled Geophysicist to join our team as an Environmental Specialist. The successful candidate will be responsible for conducting...

  • Geophysicist - Environmental Specialist

    1 week ago

    Eynsham, Oxfordshire, United Kingdom The Curve Group Full time

    Job DescriptionJob Title: Geophysicist - Environmental SpecialistJob Type: Full-timeIndustry: Environmental ServicesCompany: The Curve GroupLocation: Remote (with occasional site visits)Job Summary:We are seeking a highly skilled Geophysicist to join our team as an Environmental Specialist. The successful candidate will be responsible for conducting...

  • IT Solutions Specialist

    1 month ago

    Eynsham, Oxfordshire, United Kingdom Get Support IT Services Full time

    Why Join UsAt Get Support IT Services, we offer more than just a position; we provide a vibrant and rewarding atmosphere with a variety of outstanding benefits. Here, you will discover customized training and development opportunities designed to enhance your skills and a clear trajectory for career advancement. We take pride in promoting from within our...

  • Geophysicist - Environmental Specialist

    5 days ago

    Eynsham, Oxfordshire, United Kingdom The Curve Group Full time

    Job Title: GeophysicistWe are seeking a highly skilled Geophysicist to join our team at The Curve Group. As a Geophysicist, you will play a key role in delivering high-quality geophysical services to our clients.Key Responsibilities:Develop and implement geophysical projects based on customer requirements, ensuring quality, customer service, budget, and...

  • Geophysicist - Environmental Specialist

    5 days ago

    Eynsham, Oxfordshire, United Kingdom The Curve Group Full time

    Job Title: GeophysicistWe are seeking a highly skilled Geophysicist to join our team at The Curve Group. As a Geophysicist, you will play a key role in delivering high-quality geophysical services to our clients.Key Responsibilities:Develop and implement geophysical projects based on customer requirements, ensuring quality, customer service, budget, and...

  • Care Manager

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Oxford Aunts Care Ltd Full time £40,000

    About the RoleWe are seeking an experienced Care Manager to join our team at Oxford Aunts Care Ltd. As a Care Manager, you will be responsible for the successful delivery of hourly care to our clients, working closely with our operations team to ensure the highest level of customer service.Key ResponsibilitiesManage placements in and around Oxford to ensure...

  • Talent Acquisition Specialist

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time

    About Humand Talent SolutionsWe are a dynamic and innovative recruitment agency specializing in Talent Solutions for growing businesses in the Tech Start-Up and Scale-Up arena. Our mission is to deliver exceptional results and make finding talent a stress-free and enjoyable process for our clients.Our ValuesWe believe in doing things ethically and without...

  • Talent Acquisition Specialist

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time

    About Humand Talent SolutionsWe are a dynamic and innovative recruitment agency specializing in Talent Solutions for growing businesses in the Tech Start-Up and Scale-Up arena. Our mission is to deliver exceptional results and make finding talent a stress-free and enjoyable process for our clients.Our ValuesWe believe in doing things ethically and without...

  • Talent Acquisition Specialist

    1 week ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time £23,500

    About Humand Talent SolutionsHumand Talent Solutions is a dynamic and innovative recruitment agency that specializes in providing cutting-edge talent solutions to growing businesses in the tech start-up and scale-up arena. Our mission is to make finding talent a stress-free and enjoyable process for our clients by delivering results-driven solutions that...

  • Talent Acquisition Specialist

    1 week ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time £23,500

    About Humand Talent SolutionsHumand Talent Solutions is a dynamic and innovative recruitment agency that specializes in providing cutting-edge talent solutions to growing businesses in the tech start-up and scale-up arena. Our mission is to make finding talent a stress-free and enjoyable process for our clients by delivering results-driven solutions that...

  • Talent Acquisition Specialist

    1 week ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time £23,500

    About Humand Talent SolutionsHumand Talent Solutions is a dynamic and innovative recruitment agency that specializes in providing cutting-edge talent solutions to growing businesses in the tech start-up and scale-up arena. Our mission is to make finding talent a stress-free and enjoyable process for our clients by delivering results-driven solutions that...

  • Talent Acquisition Specialist

    1 week ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time £23,500

    About Humand Talent SolutionsHumand Talent Solutions is a dynamic and innovative recruitment agency that specializes in providing cutting-edge talent solutions to growing businesses in the tech start-up and scale-up arena. Our mission is to make finding talent a stress-free and enjoyable process for our clients by delivering results-driven solutions that...

  • Domiciliary Care Specialist

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Oxford Aunts Care Ltd Full time

    About the RoleWe are seeking an experienced Care Manager to join our team at Oxford Aunts Care Ltd. As a key member of our domiciliary care team, you will be responsible for ensuring the successful delivery of hourly care to our clients, working closely with our operations team to manage placements and staffing needs.Key ResponsibilitiesManage placements and...

  • Talent Acquisition Specialist

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time £23,500

    About Humand Talent SolutionsHumand Talent Solutions is a dynamic and innovative recruitment agency that specializes in providing cutting-edge talent solutions to growing businesses in the Tech Start-Up and Scale-Up arena. Our mission is to deliver exceptional results and make finding talent a stress-free and enjoyable process for our clients.We are a...

  • Talent Acquisition Specialist

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Humand Talent Full time

    About Humand Talent SolutionsWe are a dynamic and innovative recruitment agency that specializes in providing top-notch talent solutions to growing businesses in the Tech Start-Up and Scale-Up arena. Our mission is to make finding talent a stress-free and enjoyable process for our partners by delivering results and solving their problems.Our ValuesWe believe...