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Customer Service Representative
2 months ago
About the Role:
As a Customer Service Advisor, you will be the first point of contact for customers, offering them a first-class experience when they reach out to our client. Your role will involve:
- Answering customer enquiries and providing accurate information about the services.
- Recording the nature of each enquiry to ensure there's a clear record of customer contact.
- Building a strong understanding of the business to effectively resolve customer queries.
What We're Looking For:
We're seeking a strong background in customer service and administration, with excellent verbal and written communication skills. Proficiency in Microsoft Word, Excel, and Outlook is also required. A background in housing is advantageous but not essential.
About Our Client:
Our client is a leading provider of customer service solutions, with a strong commitment to creating an environment where employees feel valued and supported. They believe in teamwork and put customers at the heart of everything they do.
Why Work with Us:
At Tate, we're passionate about delivering exceptional customer service and making a difference in the lives of our customers. We offer a supportive and dynamic environment where you can grow and develop your skills.
