Employee Relations Specialist
4 weeks ago
Join Whitbread, the UK's premier FTSE 100 hospitality organization with a workforce exceeding 40,000 individuals.
As an Employee Relations Specialist, you will play a crucial role in promoting equitable treatment for all staff members. Immerse yourself in the vibrant field of Employee Relations and Employment Policy, collaborating closely with Line Managers, ER Delivery Managers, and HR Business Partners to develop and execute effective solutions. Your contributions will be essential in mitigating risks and ensuring adherence to regulations. You will also partner with external service providers such as Occupational Health to deliver timely and vital services. Become an integral part of our mission to fulfill People Team objectives and foster a positive, compliant workplace environment.
Location: Dunstable campus, 5 days a week.
Salary: £30,000 - £33,000
Why You'll Appreciate Working Here
- Bonus: Up to 10% performance-related bonus
- Healthcare: Individual BUPA healthcare coverage
- Discounts: Up to 60% off on Premier Inn stays and 25% off at our Restaurant brands
- Pension: Up to 10% matched pension contributions
Your Responsibilities
- Provide Employee Relations guidance via phone and email, leveraging knowledge of employment law, company policies, and business needs.
- Utilize coaching techniques to comprehend case contexts and respond to managers, identifying any gaps.
- Assist Line Management in enhancing employee relations skills.
- Follow up on actions to address inquiries, ensure compliance with advice, provide support, and confirm case resolution.
- Identify potential risks and escalate them to the relevant manager or ER Specialist.
- Review cases to pinpoint risks, capability gaps, or process enhancements, and advise on fair and consistent employment policies.
Qualifications We Seek
- Minimum of 1 year of Employee Relations experience.
- Strong comprehension of UK Employment Law.
- Exceptional communication skills, with a pleasant telephone demeanor, composure under pressure, and adaptability in coaching or directing.
- Familiarity with Employee Relations/HR policies and procedures.
- Proficient understanding of data protection regulations regarding rights requests.
- Ability to influence stakeholders at all levels.
Join Our People Team at Whitbread
People are the heart of our organization. Creating memorable experiences for guests requires skill, understanding, and adaptability—all qualities that our team embodies. Our success is attributed to our people, and we aim to continue this legacy. Attracting the right talent and supporting their growth is the responsibility of our HR team. Achieving this means cultivating an environment where everyone can flourish—individuals, teams, our guests, and our brands.
We believe in the uniqueness of every individual and advocate for the removal of barriers to entry and limitations on ambition. We are dedicated to being an inclusive organization that values diversity and welcomes applications from all backgrounds and situations.
We strongly encourage under-represented groups, including women, ethnic minorities, individuals with disabilities, and members of the LGBTQIA+ community, to pursue a career with us. We are open to discussing workplace adjustments, part-time, and flexible working arrangements, and will provide support wherever possible.
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