Store Service Representative
3 weeks ago
Retail Customer Associate
Position Overview:
As a Retail Customer Associate, you will be an essential part of our team, contributing to the success of our store and enhancing the shopping experience for our customers. Your role will involve engaging with customers, assisting them with their needs, and ensuring that our store operates smoothly.
Key Responsibilities:
Customer Engagement:
- Welcome customers with a friendly demeanor and assist them in locating products.
- Address customer inquiries regarding our offerings and provide knowledgeable assistance.
- Efficiently process transactions at the register while maintaining a positive atmosphere.
- Promote featured products and special offers to maximize sales opportunities.
Store Management:
- Manage inventory by receiving deliveries, organizing stock, and maintaining a tidy sales area.
- Conduct routine tasks such as checking expiration dates, adjusting prices, and setting up promotional displays.
- Follow company policies and procedures to ensure compliance and operational excellence.
Essential Skills:
- Prior experience in a retail or customer service role is advantageous.
- Strong attention to detail and the ability to follow instructions accurately.
- Understanding of retail regulations and a commitment to compliance.
- Ability to suggest improvements for customer service and operational efficiency.
- Experience with cash handling is a plus.
- A positive attitude and enthusiasm for teamwork and independent work.
Benefits:
- Comprehensive benefits package including generous leave policies.
- Opportunities for skill development in a supportive environment.
- Extensive training and development programs.
- Experience in a dynamic and fast-paced retail setting.
- Employee discounts across all stores (exclusions apply).
- Promotion of internal candidates for career advancement.
- Paid breaks and complimentary refreshments.
- Access to early pay options and online payroll services.
- Wellbeing resources including emotional and financial support.
- Pension schemes and life insurance options.
- Additional holiday purchase schemes and awards for long service.
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