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Store Manager
2 months ago
We're seeking a highly skilled and experienced Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.
Key Responsibilities- Lead and line manage a team of Shift Leaders and colleagues in one store, ensuring regular quality time with them on shift.
- Personally know all colleagues and understand their experiences through talking and listening, leading a culture where colleague experience is at the heart of everything we do.
- Be curious and role model a self-serve culture, using available tools to resolve queries and encouraging the team to do the same.
- Lead a culture where we get the basics right first time, including training colleagues, providing a warm welcome to One Stop, compliance with pay and employment regulations, and ensuring colleagues have the necessary tools to do their job.
- Look after the safety, health, and wellbeing of colleagues by supporting them to be at work.
- Continually review the shape and capability of the team to ensure a future-fit workforce through inspiring great performance and supporting individual performance to create a high-performing team.
- Complete all people leadership tasks for the team, including absence management and problem-solving.
- Recognize and celebrate the team's contributions and performance regularly.
- Understand the resource needs of the store, spotting and developing talent internally and externally recruiting the best people in the industry.
- Manage all KPIs for the store, sharing ideas with other Store Managers to maximize growth and profitability.
- Performance is measured through day-to-day activities, strategic objectives, self-assessment, and impact on others.
- Operate all services in the store, including Post Office Local, EvRi, and vending.
- Implement business changes and new ways of working in the store.
- Resource the store within the labor budget to ensure it remains open for trading and compliant.
- Ensure customers have a great shopping experience and the business brings benefits to local communities through trusted partnerships.
- Coach the team daily to deliver a great shopping experience and excellent retail store standards.
- Continually review local competitor activity to understand threats and opportunities, turning insight into action.
- Ensure customers and colleagues in the store go home safely every day by leading a robust health and safety culture, reviewing preventable incidents, accidents, and audit performance.
- Support the team with tasks such as serving customers, replenishing stock, completing safe and legal routines, and line management responsibilities.
- Be the DPS/Premises holder and responsible for the sale of all alcohol from the store.
We're committed to serving our customers, communities, and planet a little better every day. Our values include:
- Our customers are at the heart of everything we do.
- We treat each other how they like to be treated.
- We work together as one team.
- We make things easier.
About us
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighborhood stores across Great Britain. We employ more than 10,500 colleagues. Our stores are open seven days a week from 7am to 10pm, offering local communities a range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks, and treats, as well as beers, wines, and spirits.
In addition to our comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint, lottery, and vending solutions such as Costa Coffee and Tango Ice Blast.
We operate as a separate business from our Head Office, also known as the Store Support Centre in Brownhills, Walsall, West Midlands, and we service our stores from three distribution centers in Brownhills, Nursling (Hampshire), and Wakefield (West Yorkshire).
We're proud to have been accredited Disability Confident Level 2 and committed to providing a fully inclusive and accessible recruitment process.
