Customer Service Representative

7 days ago

Walsall, Walsall, United Kingdom AF Blakemore & Son Ltd Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member at SPAR, Walsall Manor Hospital store. As a key member of our retail team, you will play a vital role in delivering exceptional customer service, supporting store operations, and contributing to the success of our business.

Key Responsibilities:

  • Customer Service:
    • Greet customers in a friendly and welcoming manner.
    • Answer customer inquiries about products and services, and assist customers in finding the items they need.
    • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
    • Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
  • Store Operations:
    • Work stock, check deliveries, stock shelves, maintain a clean and organized sales floor, and rotate stock to ensure freshness and timely expiration dates.
    • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.

Requirements:

  • Previous experience in a similar role and/or industry is preferred.
  • Reliably follow instructions and procedures with excellent attention to detail.
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
  • Experience of using a 'Challenge 25' policy is desirable.
  • Keen and enthusiastic approach to working both in a team and independently.
  • Previous cash handling experience is preferred but not essential.

What We Offer:

  • Excellent benefits package, including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding training and development opportunities.
  • Gain hands-on experience in a high-volume, fast-paced convenience store.
  • Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
  • Paid breaks.
  • Free tea and coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and rotas via HR/Payroll portal.
  • Wellbeing support, including access to emotional support, counselling, legal, and financial advice.
  • Company pension scheme.
  • NEST pension scheme.
  • Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
  • Extra holidays - purchase scheme.
  • Cycle to work - bicycle purchase scheme.
  • Long service awards.

  • Customer Service Representative

    2 weeks ago

    Walsall, Walsall, United Kingdom Boundary mill Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Boundary Mill. As a Coffee Shop Team Assistant, you will play a key role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, responding to customer...

  • Customer Service Representative

    2 days ago

    Walsall, Walsall, United Kingdom Travelex Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in their travel money needs.Key Responsibilities:Nurture and form relationships with customers to...

  • Customer Service Representative

    2 days ago

    Walsall, Walsall, United Kingdom Travelex Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in their travel money needs.Key Responsibilities:Nurture and form relationships with customers to...

  • Customer Service Representative

    2 days ago

    Walsall, Walsall, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers feel valued and supported throughout their visit.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    3 days ago

    Walsall, Walsall, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers feel valued and supported throughout their visit.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    6 days ago

    Walsall, Walsall, United Kingdom Tenpin Ltd Full time

    About UsTenpin Ltd is a leading entertainment company that offers a unique blend of bowling, dining, and leisure activities. Our mission is to provide an exceptional experience for our customers, and we're looking for talented individuals to join our team.The RoleWe're seeking a highly motivated and customer-focused Customer Service Assistant to join our...

  • Customer Service Representative

    6 days ago

    Walsall, Walsall, United Kingdom Tenpin Ltd Full time

    About UsTenpin Ltd is a leading entertainment company that offers a unique blend of bowling, dining, and leisure activities. Our mission is to provide an exceptional experience for our customers, and we're looking for talented individuals to join our team.The RoleWe're seeking a highly motivated and customer-focused Customer Service Assistant to join our...

  • Customer Service Representative

    2 days ago

    Walsall, Walsall, United Kingdom Grosvenor Casinos Full time

    About Grosvenor CasinosGrosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing a high-quality experience for our customers. Our venues offer a unique blend of entertainment, dining, and gaming options, making us a popular destination for those looking for a fun and exciting experience.Job SummaryWe are seeking a highly...

  • Customer Service Representative

    2 days ago

    Walsall, Walsall, United Kingdom Grosvenor Casinos Full time

    About Grosvenor CasinosGrosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing a high-quality experience for our customers. Our venues offer a unique blend of entertainment, dining, and gaming options, making us a popular destination for those looking for a fun and exciting experience.Job SummaryWe are seeking a highly...

  • Sales and Customer Service Representative

    1 week ago

    Walsall, Walsall, United Kingdom Amplifon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will play a key role in delivering exceptional customer service and sales performance in our high street branch.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales...

  • Sales and Customer Service Representative

    7 hours ago

    Walsall, Walsall, United Kingdom Amplifon Full time

    Unlock Your Potential as a Sales and Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Advisor in Walsall. As a key member of our high street branch, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key...

  • Sales and Customer Service Representative

    4 hours ago

    Walsall, Walsall, United Kingdom Amplifon Full time

    Unlock Your Potential as a Sales and Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Advisor in Walsall. As a key member of our high street branch, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key...

  • Sales and Customer Service Representative

    7 hours ago

    Walsall, Walsall, United Kingdom Amplifon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will play a key role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and service...

  • Sales and Customer Service Representative

    9 hours ago

    Walsall, Walsall, United Kingdom Amplifon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will play a key role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and service...

  • Sales and Customer Service Representative

    1 week ago

    Walsall, Walsall, United Kingdom Concept Technical Full time

    Job DescriptionConcept Technical is seeking a highly skilled and motivated individual to fill the role of Account Manager/Sales Administrator. This position is responsible for providing exceptional customer service, supporting the sales department, and ensuring the smooth operation of our business.Key Responsibilities:Receive, review, and register customer...

  • Customer Service Representative

    3 days ago

    Walsall Wood, Walsall, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.About the JobAs a Customer Service Advisor, you will be the primary point of contact...

  • Customer Service Representative

    2 days ago

    Walsall Wood, Walsall, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.About the JobAs a Customer Service Advisor, you will be the primary point of contact...

  • Customer Service Representative

    3 days ago

    Walsall Wood, Walsall, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.About the JobAs a Customer Service Advisor, you will be the primary point of contact...

  • Customer Service Representative

    2 days ago

    Walsall Wood, Walsall, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.About the JobAs a Customer Service Advisor, you will be the primary point of contact...

  • Customer Service Ambassador

    6 days ago

    Walsall, Walsall, United Kingdom HomeServe Full time

    About The RoleHomeServe is currently recruiting for Customer Service Representatives to join our busy Retention department.This is a full-time, permanent role, which requires successful candidates to be able to work their 40 hours a week on a fully flexible basis in our Contact Centre Operations.Your shifts will be conducted within a dynamic and fast-paced...