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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers feel valued and supported throughout their visit.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work efficiently to manage customer bookings, ensuring seamless and smooth operations.
- Identify and capitalize on sales opportunities, promoting our products and services to customers.
- Host and engage with customers, creating a welcoming and inclusive environment.
- Maintain a clean and tidy environment, adhering to health and safety standards.
- Prepare and serve food and drinks, ensuring high-quality standards.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- High levels of energy, enthusiasm, and determination, with the ability to work in a fast-paced environment.
- A nothing-is-too-much-trouble attitude, with a focus on delivering exceptional customer service.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
- Flexibility to work a variety of shifts, including evenings and weekends.
- A competitive salary and benefits package.
- Opportunities for career development and growth within the company.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
- Access to exclusive employee discounts and perks.