Customer Service Representative

3 weeks ago


Walsall, Walsall, United Kingdom RAC Motoring Services Full time
About The Role

We are seeking a highly skilled and experienced Customer Service Representative to join our SMR & Inspections Services Team at Bescot. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the delivery of a world-class service.

Key Responsibilities:

  • Provide exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.
  • Work collaboratively with our team to ensure seamless service delivery and continuous improvement.
  • Develop and maintain a deep understanding of our products and services, enabling you to provide accurate and informed advice to our clients.
  • Contribute to the development and implementation of process improvements, ensuring that our service delivery is efficient and effective.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive team environment.
  • The opportunity to work with a leading provider of motoring services.

Requirements:

  • Proven experience in a customer-facing role, preferably in a contact centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.

APCT1_UKTJ



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