Customer Service Representative
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our SMR & Inspections Services Team at Bescot. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the delivery of a world-class service.
Key Responsibilities:
- Provide exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.
- Work collaboratively with our team to ensure seamless service delivery and continuous improvement.
- Develop and maintain a deep understanding of our products and services, enabling you to provide accurate and informed advice to our clients.
- Contribute to the development and implementation of process improvements, ensuring that our service delivery is efficient and effective.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive team environment.
- The opportunity to work with a leading provider of motoring services.
Requirements:
- Proven experience in a customer-facing role, preferably in a contact centre environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
APCT1_UKTJ
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