Lettings Coordinator

7 days ago


Tunbridge Wells, Kent, United Kingdom Prima Ardelle Associates Full time

Job Title: Lettings Coordinator

About Us: Prima Ardelle Associates is a leading estate agency seeking a highly organized and professional individual to join our lettings department.

Job Summary: We are looking for a strong administrator to oversee administration for the Lettings and Property Management team. The successful candidate will be responsible for coordinating various tasks, including call handling, property repairs, and maintenance.

Main Responsibilities:

  • Call Handling: Respond to incoming calls and provide excellent customer service to clients and tenants.
  • Property Repairs and Maintenance: Organize and coordinate repairs and maintenance tasks with trades, tenants, and landlords.
  • Coordinating Works: Schedule and attend periodic inspection visits to ensure properties are well-maintained.
  • Compliance Standards: Arrange safety certificates to maintain compliance standards.
  • Invoicing: Process invoices for services rendered.
  • Inventory Report Assessment: Review and handle deposit claims.

Requirements:

  • Full UK Driving Licence: Possess a valid full UK driving licence and have access to a vehicle.
  • Motivated Team Player: Demonstrate a strong team spirit and commitment to providing high levels of service.
  • Organizational Skills: Possess excellent organizational skills and ability to prioritize workload.
  • IT Proficiency: Be proficient in IT and Microsoft Office.
  • Attention to Detail: Demonstrate attention to detail and ability to maintain accurate records.
  • Excellent Customer Service: Provide exceptional customer service skills.
  • ARLA Qualification: ARLA qualification is preferred, but support will be provided for those who have not yet achieved the qualification.


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