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Property Management Coordinator
2 months ago
Job Title: Property Management Coordinator - Asset Optimization Specialist
Job Summary:
We are seeking a highly skilled Property Management Coordinator - Asset Optimization Specialist to join our team at Town & Country Housing Group. As a key member of our Asset Management Group, you will be responsible for managing void property keys and facilitating access as required.
Key Responsibilities:
- Obtain utility meter readings and arrange for any debts to be cleared to enable credit to be applied for contractors to carry out their works.
- Assess and make recommendations to improve properties to achieve EPC Band C or above.
- Raise work orders and issue instructions to contractors to carry out repairs and improvements.
- Support the Asset Management Group referral process.
- Monitor and report KPI data, produce reports, and take corrective action as required.
- Undertake post-inspections for the purposes of quality control and consistency.
- Ensure that the required documents are received in good time to facilitate the letting of the property.
- Support the Senior Project Manager in the preparation of budget bids and management of approved budgets.
- Support the Senior Project Manager in the procurement of contracts, in line with applicable legislation.
- Support the Senior Project Manager with the production of briefs, specifications, and contract documentation.
- Support the Senior Project Manager with the selection of contractors and to prepare, tender, and administer contracts.
- Ensure that projects are delivered in a professional manner, on time, within budget, and to the agreed standard.
- Promote a "one team" philosophy in the management of projects.
- Ensure customer satisfaction data is obtained and act on all negative variances.
- Manage customer complaints and undertake a "lessons learned" review.
- Provide information to update Integrator and other property records.
- Represent TCH at meetings, seminars, workshops, and the like.
- Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process.
Requirements:
- GCSE level education including Maths and English - Essential
- Holds or working towards a relevant building qualification - Desirable
- Knowledge of housing and construction legislation - Desirable
- Experience of housing property maintenance - Essential
- Contract administration experience - Desirable
- Ability to prepare and analyze financial information and other data - Essential
